SOFTPAQ NUMBER: SP4399 PART NUMBER: N/A FILE NAME: CPQHDIAG.EXE, BF_DWATE.EXE TITLE: Quantum Hard Drive Diagnostics and Firmware Upgrade Utility VERSION: 1.2 LANGUAGE: English CATEGORY: Desktops/Software Solutions PRODUCTS AFFECTED: The following Compaq computers may contain a Quantum 1.2-GB or 2.5-GB hard drive: Deskpro 2000 Series Presario 3000 Series Presario 4000 Series Presario 6700 Series Presario 8700 Series OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: Quantum 1.2-GB or 2.5-GB hard drive EFFECTIVE DATE: 21 August 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.x SUPERSEDES: SP3205, SP3189 DESCRIPTION: Creates a bootable Hard Drive Diagnostics and Firmware Utility diskette for the Quantum 1.2-GB and 2.5-GB hard drives installed in some models of the Compaq product series mentioned above. The utility allows a user to run a diagnostic test and then offers the option to upgrade the hard drive firmware. The diagnostic is a non-destructive test that takes about 10 minutes. Compaq recommends running it before upgrading the hard drive firmware. It tests to ensure the hard drive firmware can be properly upgraded. HOW TO USE: 1. Obtain a formatted 1.44-MB diskette. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. To run the utility, shutdown the system properly, boot from the created diskette, and follow the menu, selecting the diagnostic test first. If the test fails, follow normal service procedures to replace the hard drive. Otherwise, procede with menu entry to upgrade the hard drive firmware. Copyright 1997, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.