TABLE OF CONTENTS ================ I. PRODUCT OVERVIEW - HP IP CONSOLE VIEWER 3.0 II. CD FILE STRUCTURE III. SYSTEM SUPPORTS IV. SYSTEM REQUIREMENTS V. INSTALLATION VI. LAUNCHING HP IPCONSOLE VIEWER VII. TFTP SERVER FOR FIRMWARE UPGRADES VIII. RELEASE NOTES ====================================================== I. PRODUCT OVERVIEW - HP IP CONSOLE VIEWER 3.0 ============================================ The HP IP Console Viewer is a cross-platform management application that allows the user to view, control, and group console switches and the servers that are attached to them. From the HP IP Console Viewer, you can easily perform tasks, such as managing a console switch, launching a video session to a server, or installing new console switches. Built-in groupings, such as Servers, Sites, and Folders, provide an easy way to view select console switches and servers. You can also create custom groupings of console switches and servers by adding folders that store shortcuts. Additional groupings are provided based on the custom fields that you assign. The HP IP Console Viewer Software version 3.0 updates the IP Console Viewer Software version 2.5 with upgrades and enhancements which support the serial console server and HP IP Console Switch hardware devices. HP IP Console Viewer Software version 3.0 includes the latest technology to enhance HP IP Console environment allowing monitoring of servers in remote/local racks and adding support for HP IP Console Switches with virtual media capability. The latest Softpaqs can be obtained from: ftp://ftp.hp.com/pub/softpaq or one the following urls: http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/ kvm/soft-firmware.html or http://hp.com/go/rackandpower/ II. CD FILE STRUCTURE ================= \AUTORUN.INF \readme.txt \TFTPDSK1 \win32\setup.exe \linux\setup.bin \mib\cpqkvm.mib \tftp\TFTP Install Instructions.txt \tftp\Win2K\ \tftp\Win2K\System32\ \tftp\WinXP\ \tftp\WinXP\System32\ \documentation III. SYSTEM SUPPORTS =============== 1. HARDWARE The IP Console Viewer allows user to install, discover, configure, and operate the following products: HP 1x1x16 IP Console Switch HP 2x1x16 IP Console Switch with Virtual Media HP 3x1x16 IP Console Switch HP 4x1x16 IP Console Switch with Virtual Media HP 1x8 KVM Server Console Switch [PN: 336044-B21] (without Interface Adapters) HP 2x16 KVM Server Console Switch [PN: 336045-B21] (without Interface Adapters) Expansion Module Interface Adapter Compaq legacy analog switches (when attached to an Interface Adapter) -1x4 [PN: 400336 (-001)(-291)(-B31)] -1x8 [PN: 400337 (-001)(-291)(-B31)] -2x8 [PN: 400338 (-001)(-291)(-B31)] -2x8 48VDC [PN: 400542-B21] 2. SOFTWARE Supported Operating Systems The IP Console Viewer software is supported on the following operating systems: Microsoft Windows 2003 Workstation SP1 Microsoft Windows Server 2000 SP4 Microsoft Windows XP Professional SP2 Microsoft Windows Server 2003 SP1 Red Hat Enterprise Linux 4.0 (x86) Red Hat Enterprise Linux 3.0 (x86) SUSE Linux 8.X and 9.1 (x86) SUSE Enterprise Linux SLES 9 (x86) IV. SYSTEM REQUIREMENTS =================== The following is a list of the hardware requirements for running the IP Console Viewer on the supported operating systems. Configurations with less than the recommended requirements are not supported. 1. Hardware Requirements 500-MHz Pentium III 256 MB RAM 10, 100, or 1000 BaseT NIC (100/1000 recommended) XGA Video with graphics accelerator(minimum) 800 x 600 desktop size (minimum) 65,536 (16-bit) colors (recommended) 2. Browser Requirements (for viewing help files) Windows – Internet Explorer 5.5 or higher, Mozilla 1.4 or higher Linux – Mozilla 1.4 or higher V. INSTALLATION ============ The following section outlines the procedures for installing and launching the IP Console Viewer in Windows and Linux operating systems. Windows Operating Systems To install on a Windows XP or Windows 2003 Server platform: Adjust the mouse acceleration, through the local port, on servers attached to analog switch ports. NOTE: HP recommends that all Windows systems attached to the console switch use the default Windows PS/2 mouse driver. For WindowsXP and Server 2003, set the speed to 50% (default) and deselect the Enhance Pointer Precision checkbox If installing from a CD, insert the IP Console Viewer into the CD-ROM drive. If AutoPlay is supported and enabled, the setup program starts automatically. If the system does not support AutoPlay, set the default drive to the CD-ROM drive letter and execute the following command to start the install program: IMPORTANT: Data Execution Prevention (DEP) defaults are more restrictive beginning with Windows 2003 Server SP1. 1. click Start, click Settings, click Control Panel, and then double-click System to Open System Properties. 2. Click the Advanced tab and, under Performance, click Settings. 3. Click the Data Execution Prevention tab. 4. Add the InstallAnywhere Self Extractor to the exceptions list. Browse to the \Win32 directory on the CD or directory where the Sofpaq was extracted and add setup.exe. [CD-ROM drive]:\WIN32\SETUP.EXE Follow the on-screen instructions. If installing from a softpaq: [directory where softpaq was extracted]\WIN32\SETUP.EXE Follow the on-screen instructions. Linux Operating Systems To install on a Linux platform: Adjust the mouse acceleration, through the local port, on servers attached to analog switch ports. To synchronize the mouse pointers for GNOME: Click the main menu. From the main menu task list, select Programs>Settings>Peripherals. From the Peripherals task list, select Mouse. The Mouse Configuration window appears. In this window, you can set the mouse to be either right-handed or left-handed and adjust the mouse motion by changing the threshold and adjusting the acceleration to the fourth position from the far left After setting the mouse properties, click the mouse synchronization button in the HP IP Console Viewer menu bar. To synchronize the mouse pointers for KDE: Go to the main menu, and select K Menu>KDE Control Center>Input Devices>Mouse Set the acceleration to 1X. Apply the settings, and then click OK After setting the mouse properties, click on the mouse synchronization button in the HP IP Console Viewer menu bar. Insert the IP Console Viewer into the CD-ROM. If AutoPlay is supported and enabled, the setup program starts automatically. If the system does not support AutoPlay, mount the CD-ROM volume by executing the following command: mount -t iso9660 -ro mode=0555 Replace with the name of the CD-ROM on the machine, and replace with the name of the desired mount point. For example, to mount a CD-ROM, which is the second IDE device on/mnt, execute the command: mount -t iso9660 -ro mode=0555 /dev/hdb/mnt Execute the following command to change the working directory to the mount point: cd /mnt Execute the following command to start the install program: sh ./linux/setup.bin Follow the on-screen instructions. VI. LAUNCHING HP IP CONSOLE VIEWER ============================== Windows Operating Systems To launch the IP Console Viewer on all Windows platforms, select Start, Programs, HP IP Console Viewer. Linux Operating Systems To launch the IP Console Viewer on Red Hat Linux platforms, perform one of the following: If the product was installed in the default install directory (/usr/lib/IPViewer), change to the /usr/lib/IPViewer directory and execute the following command: sh IPViewer If the product was installed in a directory other than the default, execute the following command: sh /IPViewer VII. TFTP SERVER FOR FIRMWARE UPGRADES ================================= NOTE: FOR THE LATEST FIRMWARE VERSION GO TO THE IP CONSOLE PRODUCT PAGE ON WWW.HP.COM. See the \TFTP\TFTP Install Instructions.txt file located in the directory where the softpaq was installed or on the CD. NOTE: For more information on operation of the HP IP Console Switch software please refer to the HP IP Console Switch User Guide and Software Guide manuals on the Rack Products Documentation CD. Documentation files are in Adobe® Acrobat PDF. Please go to WWW.adobe.com for free downloadable version. VIII. RELEASE NOTES ====================================================== IP Console Viewer: Issue: No option is given to delete the database when uninstalling the IP Console Viewer application. Solution: Manually delete the database and the install directory to complete the uninstallation. Issue: Changing an IP address from static to bootp requires a discovery to find the switch. Solution: After changing the IP address from static to bootp and rebooting the switch, click Tools>Discover and follow the wizard to discover the switch. Another solution is to retrieve the IP address from onscreen display of the local console and edit the IP address value of the switch in the IP Console Viewer Software. Issue: All the CD drives are shown as a "Compact Disk" in the Virtual Media Session Window." Solution: This will be correct at a later version. Issue: "www.ZeroG.com" string is missing during the Installation dialogbox, when executing the setup.exe on Japanese system. Solution: This is an InstallAnywhere issue. Issue: When software is launched, the Task Bar Icon and Name change are correct. When a second window is launched (MCS Window, Video Viewer or Serial Viewer) the icon changes to a rocket and the title changes to Launchanywhere GUI. Solution: This is an InstallAnywhere issue. Issue: "Agree/Disagree" font size is too small in the Installation EULA page on Japanese system. Solution: This is an InstallAnywhere issue. IP Console Switch: Issue: DNS fail-over to the third DNS server may cause authentication errors in group attribute mode. When using LDAP group attribute mode for directory based authentication and both the primary and secondary DNS servers fail, TCP timeouts attempting to reach the primary and secondary DNS servers may cause errors trying to resolve LDAP requests. Solution: If the DNS failure cannot be resolved in a timely manner, change the DNS server order in the network configuration to put the working DNS server(s) as primary until the DNS servers failure is resolved. Issue: The Configuration File Loaded Trap variable cpqKvmTrapObjectFilename always reports the file config00.txt. Solution: This issue may be addressed in a future release of the switch firmware. Issue: The KVM attached USB key is cached after removal and server continues to boot from cached key image when no USBkey is present. Solution: This will be correct at a later version. KVM Server Console Switch: Issue: A timeout may occur when using the wupdate.exe program to upgrade firmware on a KVM Server Console Switch using the serial port upgrade procedure on some laptop systems. Solution: Use a different computer to perform the upgrade if this condition occurs.