TITLE: HP iPAQ hw6500 Mobile Messenger Series ROM Update VERSION: 1.12 DESCRIPTION: This package contains the ROM Update Utility (RUU) and ROM image for the HP iPAQ hw6515 and hw6515e Mobile Messengers. NOTE: Confirming the iPAQ Mobile Messenger model ID number before starting to download and install this package helps to prevent system errors. Use either of the following two methods to confirm the iPAQ Mobile Messenger model ID: 1. Power On the iPAQ Mobile Messenger and tap Start, then tap Settings, then tap System, then tap HP Asset Viewer, and then tap System. 2. With the iPAQ Mobile Messenger Powered Off, remove the battery cover and the battery. The model ID is printed on a sticker that is located under the battery. Be sure to reinsert the battery promptly to avoid data loss. Be sure that this package supports the model ID identified for the iPAQ Mobile Messenger to be updated. IMPORTANT: The RUU is designed to replace the current ROM image and to erase the partnership and all user data and programs on the iPAQ Mobile Messenger. It is important to read and understand the information in the Readme file included with this update BEFORE installing the package. PURPOSE: Recommended SOFTPAQ NUMBER: sp31927 SUPERSEDES: sp31757 EFFECTIVE DATE: 13 January 2006 CATEGORY: BIOS SSM SUPPORTED: No PRODUCT TYPE(S): Handhelds HARDWARE PRODUCT MODEL(S): HP iPAQ hw6515 Mobile Messenger HP iPAQ hw6515e Mobile Messenger OPERATING SYSTEM(S): Microsoft Windows Mobile 2003 SE - Pocket PC Phone Edition LANGUAGE(S): English ENHANCEMENT(S): - Adds GSM support for Enhanced Network Selection (ENS), which is required by some Cellular Service Providers. FIXES: - Fixes issue where an incorrect Cellular Service Provider Name was displayed after inserting a Subscriber Identification Module (SIM) from a different Service Provider. - Fixes issue where a blank screen was displayed when a SIM card, which has SIM Tool Kit enabled, is inserted. - Fixes issue with 32K SIM card where Unstructured Supplementary Service Data (USSD) commands were not supported. - Fixes issue where the connecting ring tone was louder when using a headset to place an outgoing call. - Fixes memory leakage issue in the GSM radio firmware that may have contributed to occasional disconnected calls and an inability to place outgoing calls. - Fixes issue where user could not disconnect an active SIM Tool Kit call. - Fixes issue where some Call Barring Settings could not be activated or deactivated and Call Barring Status could not be read using Supplementary Services strings. PREREQUISITES: - Microsoft ActiveSync 3.8 (or later) is required. HOW TO USE: 1. Download the SoftPaq .EXE to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions to unpack the ROM Update files to a directory. (NOTE: This directory should not contain any file or folder from any previous ROM Upgrade.) 3. Establish an Activesync connection between the handheld and host PC using the USB connection. 4. RUU.exe will start automatically. Follow the on-screen instructions to complete the ROM upgrade. NOTE: Once the update is complete, the .EXE file downloaded in Step 1 can be deleted, if desired. INSTALLATION NOTES: 1. During the update, the ROM Update Utility will: - Query the handheld for current ROM image information. - Validate that the new ROM image is compatible with the handheld. - Automatically place the iPAQ handheld in Flash mode. - Update the ROM image on the handheld. 2. IMPORTANT: Disable the Standby and Hibernation modes on the host PC. If Standby or Hibernation mode is activated during the upgrade process, a critical error may occur. 3. IMPORTANT: Plan enough time to complete the update. The total time to perform this ROM update is estimated at 30 minutes with a USB connection. 4. IMPORTANT: Do not interact with the handheld or remove it from AC power or the cradle/cable once the status bar is displayed on the handheld and the actual update has started. 5. If an error message is displayed during the process, follow any available instructions to correct the condition and start the ROM Update Utility again. 6. The update process can be performed while connected to a host PC either as a Guest or with an established partnership. Copyright (c) 2006 Hewlett-Packard Development Company, L.P.