SOFTPAQ NUMBER: sp31749 FILE NAME: sp31749.EXE TITLE: HP Systems Insight Manager 5.0 Service Pack 3 VERSION: 1.0 LANGUAGE: English CATEGORY: Software - System Management DIVISIONS: Systems PRODUCTS AFFECTED: HP ProLiant and ProSignia Servers OPERATING SYSTEM: Microsoft Windows 2000 x86, Microsoft Windows XP, Microsoft Windows 2003 x86 SYSTEM CONFIGURATION: N/A PREREQUISITES: HP Systems Insight Manager 5.0 (or "5.0 with SP1" or "5.0 with SP2") EFFECTIVE DATE: December 15, 2005 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: None DESCRIPTION: HP Systems Insight Manager 5.0 SP3 This softpaq updates HP Systems Insight Manager 5.0 (or '5.0 with SP1' or '5.0 with SP2') to '5.0 with SP3'. The following fixes are included to update '5.0 with SP2' to '5.0 with SP3': - Miscellaneous bug fixes. The following fixes are included to update '5.0 with SP1' to '5.0 with SP2': - Fixed SIM trust issue where trust with managed systems was sometimes broken and could not be established even though it was properly configured. - Fixed the "invalid credentials" problem that prevented HP SIM installation when the Windows security policy on the database system was configured as follows: Network security: LAN Manager authentication level = Send NTLMv2 response only/refuse LM & NTLM NOTE: For remote databases, the Windows security policy on the Central Management Server (CMS) must also be configured the same. Refer to Microsoft Knowledge Base article 823659. - Fixed problems with the HP SIM installer not accepting some valid characters for passwords and account names. This issue has been greatly improved, but there are still some potential problems with passwords or account names that contain spaces. All '5.0 SP1' fixes are also included: - Fixes for initial Storage Essentials integration. HOW TO USE: 1. Ensure that you are logged in to Windows with a user account that is a member of the "Administrators" group and that the user account also has Systems Insight Manager administrative privileges. 2. Download the SoftPaq to a directory on your hard drive (other than the root of the drive) and change to that directory. The file that is downloaded is a self-extracting executable with a filename based on the SoftPaq number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions to unpack the files and install the softpaq. Note that it will stop and restart the Systems Insight Manager service and other services that use Systems Insight Manager during this process. The entire update could take about 30 minutes. 4. After a successful installation, you may delete the self-extracting file and the files unpacked in step 3 if you wish. (C) Copyright 2005 Hewlett-Packard Development Group, L.P. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies