SOFTPAQ NUMBER: SP3205 PART NUMBER: N/A FILE NAME: CPQHDIAG.EXE, BF_DWATE.EXE TITLE: Deskpro 2000 Quantum Hard Drive Diagnostics and Firmware Upgrade Utility VERSION: 1.1 LANGUAGE: English CATEGORY: Software Solutions/Misc PRODUCTS AFFECTED: Deskpro 2000 Series with Quantum 1.2-GB or 2.5-GB hard drive (Bigfoot) OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: Quantum 1.2-GB or 2.5-GB hard drive (Bigfoot) EFFECTIVE DATE: 20 June 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.x SUPERSEDES: SP3189 DESCRIPTION: Creates a bootable Quantum Hard Drive Diagnostics and Firmware Utility diskette for the Quantum 1.2-GB and 2.5-GB hard drives installed in certain Dekpro 2000 Series models. The utility allows a user to run a diagnostic test and then offers the option to upgrade the hard drive firmware. The diagnostic is a non-destructive test that takes about 15 minutes, and Compaq recommends running it before upgrading the firmware. HOW TO USE: 1. Obtain a formatted 1.44-MB diskette. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. To run the utility, shutdown the system properly, boot from the created diskette, and follow the menu, selecting the diagnostic test first. If the test fails, follow normal service procedures to replace the hard drive. Otherwise, procede with menu entry to upgrade the hard drive firmware. Copyright 1997, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.