SOFTPAQ NUMBER: 28998 PART NUMBER: FILE NAME: TITLE: Fix for potential memory leak in Fibre Channel Information Agent included in the Hp Insight Storage Agents distrubuted with the Hp Insight Management Agents version 7.10 for Microsoft Windows 2000/Windows Server 2003 VERSION: LANGUAGE: English CATEGORY: Software Solutions DIVISIONS: Systems PRODUCTS AFFECTED: ProLiant BL p-Class, ProLiant DL320, ProLiant DL320 G2, ProLiant DL360, ProLiant DL360 G2, ProLiant DL360 G3, ProLiant DL360 G4, ProLiant DL380, ProLiant DL380 G2, ProLiant DL380 G3, ProLiant DL380 G4, Proliant DL380 G4 Packaged Cluster with MSA1000, ProLiant DL560, ProLiant DL580, ProLiant DL580 G2, ProLiant DL585, ProLiant DL740, ProLiant DL750, ProLiant DL760, ProLiant DL760 G2, ProLiant ML310, ProLiant ML330 G2, ProLiant ML330 G3, ProLiant ML350, ProLiant ML350 G2, ProLiant ML350 G3, ProLiant ML350 G4, ProLiant ML370, ProLiant ML370 G2, ProLiant ML370 G3, ProLiant ML370 G4, ProLiant ML530, ProLiant ML530 G2, ProLiant ML570, ProLiant ML570 G2, ProLiant ML750 OPERATING SYSTEM: Microsoft Windows 2000/Windows Server 2003 SYSTEM CONFIGURATION: Any Proliant Server running Windows 2000/Windows Server 2003 with Hp Insight Storage Agents version 7.10 installed and there are multiple logical drives configured on attached HP StorageWorks Modular Smart Array 1000 or Modular Smart Array 1500 Storage systems. PREREQUISITES: EFFECTIVE DATE: 11/23/2004 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: SUPERSEDES: DESCRIPTION: This Softpaq provides an updated version of the Fibre Channel Information Agent for the HP Insight Storage Agents version 7.10 for Microsoft Windows 2000/Windows Server 2003. The original version of the Fibre agent will potentially leak 240 bytes per MSA logical drive per poll cycle. A minimal system with 1 logical drive and the default poll time of 2 minutes would leak about 1 MB of memory a week. A maximum configuration with 256 logical drives and a 5 second poll time would leak about 1 GB per day. The problem only applies to MSA1000 and MSA1500 logical drives. Hp proliant servers configured with Hp RA4x00, MSA500 and MSA500 G2 Storage Systems are OK. Enhancements/Fixes: The updated version of the Fibre agent provided with this softpaq supercedes the Fibre Agent included with the Hp Insight Storage Agents version 7.10. It fixes a potential memory leak caused by original version of Fibre Channel Information Agent included with the Hp Insight Storage Agents version 7.10. The Fibre agent fix has also been incorporated into the HP Insight Management Agents available with the Smart Start 7.20 release. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is SP28998.EXE. 2. Execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into the download directory. 3. After the files have been unpacked, you may delete the self-extracting file downloaded in step 1. 4. For installation instructions, refer to the README.TXT in the download directory. 5. After the installation is completed, you may delete the files unpacked in step 2. Copyright 2004, Hewlett-Packard Company. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies