TITLE: Microsoft Windows XP SP2 Fix for RDC Audio Redirect Failure (Q886199) VERSION: 1.00 Rev. B DESCRIPTION: This package contains a fix for an audio redirect issue with Microsoft Windows XP Service Pack 2 (SP2) for the listed desktop models. This issue occurs when more than one user is connecting through Remote Desktop Connection (RDC). PURPOSE: Critical SOFTPAQ NUMBER: SP28969 SUPERSEDES: None EFFECTIVE DATE: November 7, 2005 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP bc1000: All Models HP bc1500 Blade PC: All Models HP Compaq d220 microtower: All Models HP Compaq d228 microtower: All Models HP Compaq d230 microtower: All Models HP Compaq d240 microtower: All Models HP Compaq d248 microtower: All Models HP Compaq d260 microtower: All Models HP Compaq d330 desktop: All Models HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d338 microtower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP Compaq d538 convertible minitower: All Models HP Compaq d538 small form factor: All Models HP Compaq dc5000 microtower: All Models HP Compaq dc5000 small form factor: All Models HP Compaq dc5100 microtower: All Models HP Compaq dc5100 small form factor: All Models HP Compaq dc7100 convertible minitower: All Models HP Compaq dc7100 small form factor: All Models HP Compaq dc7100 ultra-slim desktop: All Models HP Compaq dc7600 Convertible Minitower PC: All Models HP Compaq dc7600 Small Form Factor PC: All Models HP Compaq dc7600 Ultra-slim Desktop PC: All Models HP Compaq dc7608 convertible minitower: All Models HP Compaq dc7608 small form factor: All Models HP Compaq dx2000 microtower: All Models HP Compaq dx2000 slim tower: All Models HP Compaq dx2100 Microtower PC: All Models HP Compaq dx2100 Slim Tower PC: All Models HP Compaq dx6100 microtower: All Models HP Compaq dx6100 slim tower: All Models HP Compaq dx6120 microtower: All Models HP Compaq dx6120 slim tower: All Models HP Compaq dx6128 microtower: All Models HP Compaq dx7200 microtower: All Models HP Compaq dx7200 Slim Tower PC: All Models HP dx5150 Microtower PC: All Models HP dx5150 Small Form Factor PC: All Models HP RP5000: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Professional Windows XP Home Edition LANGUAGE(S): Global ENHANCEMENTS: - Provides the latest version of the Microsoft fix. FIXES: Latest version PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2004-2005 Hewlett-Packard Development Company, L.P.