TITLE: Symantec Deletion Patch for Instopts.bat File

VERSION: 1.00 Rev. A
DESCRIPTION:
This package contains a patch that deletes the Symantec Instopts.bat
file from the temporary directory of the listed notebook models.

When Symantec software is installed or uninstalled, the Symantec Instopts.bat
file may be left on the system in the temporary directory. When this occurs,
it can prevent Norton AntiVirus Software from being installed. This patch 
deletes the Instopts.bat from temporary directory using the following command: 
del /q /f /s /a "%temp%\instopts.dat". After using this patch, you should 
be able to install the Norton Antivirus software.

PURPOSE: Routine
SOFTPAQ NUMBER: SP28867
SUPERSEDES: None
EFFECTIVE DATE: November 5, 2004
CATEGORY: Software - Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S)
Notebooks
 
PRODUCT MODEL(S): 
Compaq Presario 2200 Notebook PC series
Compaq Presario R3000 Notebook PC series
Compaq Presario R3200 Notebook PC series
Compaq Presario V2000 Notebook PC series
Compaq Presario X1400 Notebook PC series

HP Compaq Business Notebook nx7010
HP Compaq Business Notebook nx9020
HP Compaq Business Notebook nx9105
HP Compaq Business Notebook nx9500
HP Compaq nx4800 Business Notebook
HP Compaq nx9500a Notebook PC

HP Pavilion zd7000a Notebook PC Series
HP Pavilion dv1000 Notebook PC series
HP Pavilion zd7000 Notebook PC series
HP Pavilion ze4900 Notebook PC series
HP Pavilion zt3300 Notebook PC series
HP Pavilion zv5000 Notebook PC series
HP Pavilion zv5200 Notebook PC series

OPERATING SYSTEM(S): 
Microsoft Windows 2000
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
 
LANGUAGE(S): 
US English
 
HOW TO USE: 

1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.

3. Restart the notebook when the installation is complete.
 
 
Copyright (c) 2004 Hewlett-Packard Development Company, L.P.