TITLE: HP iPAQ Pocket PC Inbox Attachment XIP Update 

VERSION: 1.00 Rev A
DESCRIPTION: 
This package contains an "execute in place" (XIP) firmware update file that 
replaces the Miscellaneous OEM region of the ROM Image on the listed iPAQ 
Pocket PC model. This is a permanent update to the flash ROM.

IMPORTANT: HP iPAQ Pocket PC h6315 owners should obtain an equivalent update 
from http://www.tmobile.com/hpupdate or contact TMobile USA for further 
assistance.

IMPORTANT: This fix is included in the currently shipping ROM for the HP iPAQ 
Pocket PC h634x, consequently, this package is not intended for use on these
handhelds.

PURPOSE: Recommended
SOFTPAQ NUMBER: SP28807
SUPERSEDES: None
EFFECTIVE DATE: October 14, 2004
CATEGORY: Software - Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S): 
Handhelds

PRODUCT MODEL(S): 
HP iPAQ Pocket PC h6365

OPERATING SYSTEM(S): 
Microsoft Pocket PC 2003

LANGUAGE(S): 
US English

FIXES:

 - Resolves an issue where Inbox attachments can not to be sent over the GPRS 
   connection by way of certain ISP e-mail servers.
     
PREREQUISITES:
 - Microsoft ActiveSync 3.7 (or later)

HOW TO USE:

Important Instructions:

1. DO NOT disconnect the handheld from the host PC or from the AC power adapter
   during the update process.

2. Connect the handheld directly to a free USB port on the host PC. DO NOT use
   a USB hub when installing the XIP update.

3. Prior to installation, ensure that the handheld has a minimum of 10 MB of 
   free system RAM*. (For information about freeing up additional memory, refer
   to the handheld User's Guide located on the Companion CD. The required 
   memory is used only for the installation and will be available again once 
   the installation setup is complete.

   * "System RAM" is random access memory that is available to the handheld
     apart from RAM storage cards.


Updating your Pocket PC while connected to a desktop computer:

1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Make sure the handheld is docked and connected to a desktop computer that 
   has Microsoft ActiveSync v3.7.1 (or later) installed and running.

3. Apply A/C power to the handheld.

4. Execute the downloaded SoftPaq file and follow the on-screen instructions 
   and information in the dialog boxes to complete the update.

NOTE: Please be patient. This update is estimated to require at least seven 
minutes to complete.

WARNINGs:
 - Do not disconnect the handheld from the host PC during installation.
 - Connect the handheld directly to the USB port on the PC. Do not use a USB 
   hub.
 - Do not enable the handheld password feature during the update process. 
 - Do not attempt to Power Off or restart the handheld while the update is in 
   progress.
 - Do not enable the “Show information when device is turned on” feature during 
   the update process. To disable, click “Owner” on the Today screen and 
   uncheck the box at the bottom of the page; then click the Notes tab at the 
   bottom of the page and uncheck “Show information when device is turned on,”
   which is located at the bottom of the page.
 - After applying a ROM update, do not attempt to restore a backup that was 
   made before the ROM update was installed. 

NOTE: This XIP firmware update does not change the ROM version. To confirm
that the XIP update was successful, check for the XIP version number 
4.20.14133.2 in the HP Asset Viewer. To view the version number, tap Start, 
then tap Settings, then tap the System tab, then tap HP Asset Viewer, and then
tap version. 


Update Tips:

The size of the SoftPaq file is approximately 8 MB. If the handheld does not 
have enough available storage RAM free, an error is generated when copying 
this file to the handheld. To free the required amount of storage, try 
adjusting memory or temporarily removing files from storage memory. 

To manually adjust handheld memory, complete the following steps:

1. Tap Start, then tap Settings, and then tap the System tab.

2. Tap the Memory icon.
 
3. Move the slider to the right (toward the word “Program”) to increase 
   storage memory. Be sure to leave at least 10 MB of Program memory free for 
   the Update Setup program.

4. If additional space is needed, use the “Remove programs …” and “Find large 
   files …” links near the bottom of the Memory Settings screen.

Refer to the User's Guide located on the Companion CD for additional 
information about device memory management. 



Copyright (c) 2004 Hewlett-Packard Development Company, L.P.