SOFTPAQ NUMBER: SP27838 PART NUMBER: 336844-006 FILE NAME: SP27838.EXE TITLE: Systems ROMPaq Firmware Upgrade Diskette for HP ProLiant ML330 G3 Servers. VERSION: 4.05A LANGUAGE: English CATEGORY: ROMPaqs DIVISIONS: Systems PRODUCTS AFFECTED: HP ProLiant ML330 G3 OPERATING SYSTEM: ALL SYSTEM CONFIGURATION: N/A PREREQUISITE: N/A EFFECTIVE DATE: May 25, 2004 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: SP26138 DESCRIPTION: This release provides updated system ROM images for the latest maintenance releases of HP ProLiant ML330 G3 Servers. New Features - HP ProLiant ML330 G3 ROM D15 (05/01/2004) ============================================ None. Problems Fixed - HP ProLiant ML330 G3 ROM D15 (05/01/2004) ============================================ Resolved an intermittent problem which may manifest itself as a Windows blue screen, Linux kernel panic (kernel oops), or a system lock-up after which the OS is halted and requires a reboot. These OS problems may occur during installation of the HP ProLiant Support Pack (PSP) or anytime after installation. This problem is seen more frequently with higher speed processors. The Windows blue screen failure code may vary but the most frequently observed bug check stop code values are as follows: 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x0000001E KMODE_EXCEPTION_NOT_HANDLED 0x0000000A IRQL_NOT_LESS_OR_EQUAL 0x0000001A MEMORY_MANAGEMENT 0x000000C2 BAD_POOL_CALLER 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED The Windows failure occurs when running the HP ProLiant Advanced System Management Controller Driver or the HP ProLiant iLO Advanced and Enhanced System Management Controller Driver. The failure can occur when the system is idle or under load. Under Linux, the nature of the kernel panic is varied, but the following conditions are typical: Kernel Oops initiated only by Processor 0. Kernel Oops most often affects kernel threads (kswapd, bdflush, keventd or kjournald). Kernel Oops occurs under stress situations where all processors are under load. The Linux failure occurs when the hpasm module is installed and running. HOW TO USE: 1. Obtain a formatted 1.44 MB diskette. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is SP27838.EXE. 3. From that drive and directory, execute the SoftPaq file: SP27838 [ENTER] You will be prompted to place the formatted 1.44 MB diskette into a diskette drive to create diskette. 4. After the diskette is created, you may delete the downloaded file SP27838.EXE if you wish. Copyright 2004, Hewlett-Packard Company. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies