TITLE: Windows 2000 fix for Resuming From S1 Power State (Q812415) VERSION: Q812415 Rev. A DESCRIPTION: This contains a Windows 2000 fix for the workstation models listed. The problem and fix are explained in Microsoft Knowledge Base Article 812415, "Problems When Your Computer with Multiple ATA Drives Enters the S1 Power State." This fixes the issue where after a Windows 2000 computer with multiple ATA drives enters the S1 power state, one of the following symptoms may occur: - Windows does not recognize the ATA drives when you resume your computer from sleep or standby. - You may receive the following error message: Unsafe Removal of Device: You have unplugged or ejected a device without stopping it. Unplugging or ejecting devices without first stopping them can frequently cause your computer to crash and loose valuable data. - Windows may stop responding. NOTE: This problem does not affect computers that are using ATA Host controllers that are configured for Legacy mode operation. This fix is included in Windows 2000 Service Pack 4. PURPOSE: Routine SOFTPAQ NUMBER: SP27826 SUPERSEDES: SP24120 EFFECTIVE DATE: May 3, 2004 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: No PRODUCT TYPE(S): Workstations PRODUCT MODEL(S): HP Workstation xw3100: All Models HP Workstation xw4100: All Models HP Workstation xw5000: All Models HP Workstation xw6000: All Models HP Workstation xw8000: All Models OPERATING SYSTEM(S): Windows 2000 LANGUAGE(S): Global ENHANCEMENTS: - Provide a link directly to the Microsoft Knowledge Base article. - Clarify that this problem is fixed in Windows 2000 Service Pack 4. PREREQUISITES: N/A HOW TO USE: Using the URL provided, follow the instructions in Microsoft Knowledge Base article 812415 to obtain and install the fix. Copyright (c) 2004 Hewlett-Packard Development Company, L.P.