SOFTPAQ NUMBER: SP26157 PART NUMBER: N/A FILE NAME: SFU2-Q839302-X86-ENU.exe TITLE: StorageWorks NAS NFS Performance Counters update VERSION: 1.0.0.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: NSS PRODUCTS AFFECTED: StorageWorks NAS 1000s StorageWorks NAS b2000 v1 or v2 StorageWorks NAS b3000 v1 or v2, StorageWorks NAS e7000 v1 or v2. OPERATING SYSTEM: Windows Powered OS, NAS OS version 2.01, 2.12, 3.2, or 3.3 SYSTEM CONFIGURATION: All configurations PREREQUISITES: For the v1 products, CP002265.exe must have been installed prior to installing SP26157. CP002265.exe is the SFU 2.3 and SAK update. To verify that the v1 machine has SFU 2.3 installed, navigate to Control Panel, Add/Remove Programs. Look for a QFE named Q327473. Q327473 is SFU 2.3. EFFECTIVE DATE: May 13, 2004 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.x SUPERSEDES: N/A DESCRIPTION: This softpaq provides a patch for Windows Powered OS. Enhancements/Fixes: Corrects the following Microsoft issue: Knowledge Base Article 839302 The patch fixes the following problem: The application log fills up due to spurious NFS events. When Performance Monitor is opened and counters are added, error number 1008 is logged repeatedly in the application. Disabling performance counters changes the event to 1010. THE FIX: The failure occurs when opening performance counters because counters are collected in a different, non-privileged process and the requested write access was not being granted. The fix requests only the required write access. Install Directions: 1. Create a directory on the machine. Download the SoftPaq to that directory. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. Press "SpaceBar" to confirm the unpacking of files into the download directory. A directory named after the softpaq will be created containing the files. 3. After the files have been unpacked, you may delete the self-extracting file downloaded in step 1. 4. To load the patch to the server, navigate to c:\SP26157. Run the file SFU2-Q839302-X86-ENU.exe by double-clicking it. Follow the on-screen instructions. A reboot is required. 5. After the installation is completed, you may delete the files unpacked in step 2. Copyright 2004 HP Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.