TITLE: Microsoft Solution for Windows XP Issue Where There Is No Display When Resuming from Monitor Timeout (KB Article 823348) VERSION: 1.00 Rev A DESCRIPTION: This contains a solution for the notebook models listed below that are running Windows XP with Service Pack 1. The issue this fix addresses is where the energy-saving settings are configured to turn the LCD monitor off after one minute. If the notebook enters a state where the monitor does not turn on again, even when a key on the keyboard is pressed, apply this solution. For more details, refer to Microsoft Knowledge Base Article 823348, "The Monitor May Not Turn On After You Configure the Energy-Saving Settings on Some Portable Computers." PURPOSE: Routine Release SOFTPAQ NUMBER: SP25570 SUPERSEDES: None EFFECTIVE DATE: October 8, 2003 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: No PRODUCT TYPE(S): Notebooks PRODUCT MODEL(S): Pavilion zd7000 OPERATING SYSTEM(S): Microsoft Windows XP 32-bit Home Microsoft Windows XP 32-bit Professional Microsoft Windows XP 64-bit LANGUAGE(S): Global FIXES: - This contains the fix described above from Microsoft Knowledge Base Article 823348. PREREQUISITES: N/A HOW TO USE: NOTE: This fix involves an update to the registry. The update is applied automatically, so that it is not necessary for the customer to manually edit the registry. 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. The following registry update command will be issued and completed automatically: REGEDIT.EXE -S KB823348.REG 3. After completing the update, you must restart your computer in order for the changes to take effect. Copyright (c) 2003 Hewlett-Packard Development Company, L.P.