TITLE: Microsoft Windows XP Intelide.sys Fix for ICH4 Drive Swapping Lockup Issue 

VERSION: 1.0 Rev A
DESCRIPTION:
This fixes a problem under Windows XP on a computer with an Intel ICH4 southbridge.
The driver that is used for the IDE controller may be the generic Pciide.sys driver 
instead of the correct Intelide.sys driver. If the computer has hot-swappable drive bays, 
the computer may stop responding (lock up) when you swap between two ultra DMA devices. 
This occurs because Pciide.sys does not support this type of swapping. 

For further information, refer to Microsoft Knowledge Base article 322359.

NOTE: This is not needed for systems with Service Pack 1 installed.

PURPOSE: Critical Update
SOFTPAQ NUMBER: SP24450
SUPERSEDES: SP24165
EFFECTIVE DATE: May 21, 2003
CATEGORY: OS and OS Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops
Workstations
 
PRODUCT MODEL(S): 
Evo D310
Evo D310 Convertible Microtower: All Models
Evo D310 Slim Tower: All Models
Evo D310v
Evo D320: All Models
Evo D510 Convertible Minitower: All Models
Evo D510 e-pc
Evo D510 Small Form Factor: All Models
Evo D510 Ultra-slim Desktop: All Models

Evo Workstation W4000 SFF DDR: All Models

hp workstation xw6000

OPERATING SYSTEM(S): 
Microsoft Windows XP 32-bit Home
Microsoft Windows XP 32-bit Professional
 
LANGUAGE(S): 
Global

ENHANCEMENTS:
 - Corrects listing of models supported.
 - Repackages the same fix that was contained in SoftPaq SP24165.
 
PREREQUISITES: 
N/A
 
HOW TO USE: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
 
 
Copyright (c) 2003 Hewlett-Packard Development Company, L.P.