TITLE: Microsoft Windows 2000 SP3 Fix for USB 2.0 Driver Issues VERSION: 1.0 Rev A DESCRIPTION: This replaces the USB 2.0 driver for the models listed below running Windows 2000 with Service Pack 3, in order to fix the following issues: - Universal Serial Bus (USB) devices are not detected when you restart the computer. - USB devices are not detected after you resume the computer from hibernation or standby. - The computer uses 100 percent of the CPU time when you move the USB mouse. - The computer stops responding (hangs) when you resume the computer from standby when a USB mouse is connected. - The computer takes a long time to start or resume when a USB device is connected. - A yellow exclamation point with a Code 28 or Code 31 is displayed on a USB device in Device Manager. - USB 2.0 Hi-Speed devices are detected as Full-Speed (USB 1.1) devices when your computer resumes from hibernation even though they are plugged in to a USB 2.0-capable port. For further information, refer to Microsoft Knowledge Base article 810090. PURPOSE: Recommended Update SOFTPAQ NUMBER: SP24284 SUPERSEDES: None EFFECTIVE DATE: February 6, 2004 CATEGORY: OS and OS Enhancements SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops PRODUCT MODEL(S): HP Business Desktop d325 HP Compaq Business Desktop d330 Desktop HP Compaq Business Desktop d330 Microtower HP Compaq Business Desktop d338 Microtower HP Compaq Business Desktop d330 Slim Tower HP Compaq Business Desktop d530 Convertible Minitower HP Compaq Business Desktop d538 Convertible Minitower HP Compaq Business Desktop d530 Small Form Factor HP Compaq Business Desktop d538 Small Form Factor HP Compaq Business Desktop d530 Ultra-slim Desktop OPERATING SYSTEM(S): Microsoft Windows 2000, Service Pack 3 LANGUAGE(S): Global PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2003 Hewlett-Packard Development Company, L.P.