TITLE: Workstations Windows XP Fix for Remote Assistance SLP Error VERSION: 1.00 Rev B DESCRIPTION: This Softpaq fixes a problem with the Windows XP Remote Assistance SLP. This Microsoft issue may show up in the workstation models listed below. When you try to establish a Remote Assistance session, you may receive the following error message: You have been disconnected from "name" computer. For more information about this fix, refer to Microsoft Knowledge Base Article 311889. PURPOSE: Critical Update SOFTPAQ NUMBER: SP24195 SUPERSEDES: SP22379 EFFECTIVE DATE: April 28, 2003 CATEGORY: OS and OS Enhancements SSM SUPPORTED: No PRODUCT TYPE(S): hp workstations PRODUCT MODEL(S): hp workstation xw4000 hp workstation xw5000 hp workstation xw6000 hp workstation xw8000 OPERATING SYSTEM(S): Microsoft Windows XP 32-bit Professional LANGUAGE(S): Global ENHANCEMENTS: - This contains the exact same fix that SoftPaq SP22379 provided for these workstations. The only change is the way the SoftPaq file is now automatically deleted from the target system after the fix is applied. PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. 3. After the installation is completed, you may delete the files unpacked in step 2. 4. You must reboot your computer for the changes to take effect. Copyright (c) 2003 Hewlett-Packard Development Company, L.P.