TITLE: Microsoft Windows 2000 Intelide.sys Fix for ICH4 Drive Swapping Lockup Issue 

VERSION: 1.0 Rev A
DESCRIPTION:
This fixes a problem under Windows 2000 on a computer with an Intel ICH4 southbridge.
The driver that is used for the IDE controller may be the generic Pciide.sys driver 
instead of the correct Intelide.sys driver. If the computer has hot-swappable drive bays, 
the computer may stop responding (lock up) when you swap between two ultra DMA devices. 
This occurs because Pciide.sys does not support this type of swapping. 

For further information, refer to Microsoft Knowledge Base article 322359.

PURPOSE: Critical Update
SOFTPAQ NUMBER: SP24180
SUPERSEDES: None
EFFECTIVE DATE: May 21, 2003
CATEGORY: OS and OS Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops
Workstations
 
PRODUCT MODEL(S):
 
Evo D310
Evo D310 Convertible Microtower: All Models
Evo D310 Slim Tower: All Models
Evo D310v
Evo D320
Evo D510 Convertible Minitower: All Models
Evo D510 e-pc
Evo D510 Small Form Factor: All Models
Evo D510 Ultra-slim Desktop: All Models

Evo Workstation W4000 SFF DDR

hp workstation xw6000

OPERATING SYSTEM(S): 
Microsoft Windows 2000, Service Pack 2 or 3
 
LANGUAGE(S): 
Global
 
PREREQUISITES: 
N/A
 
HOW TO USE: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
 
 
Copyright (c) 2003 Hewlett-Packard Development Company, L.P.