TITLE: Microsoft Windows 2000 Intelide.sys Fix for ICH5 Drive Swapping Lockup Issue VERSION: 1.00 Rev A DESCRIPTION: This fixes a problem under Windows 2000 on a computer with an Intel ICH5 southbridge. The driver that is used for the IDE controller may be the generic Pciide.sys driver instead of the correct Intelide.sys driver. If the computer has hot-swappable drive bays, the computer may stop responding (lock up) when you swap between two ultra DMA devices. This occurs because Pciide.sys does not support this type of swapping. For further information, refer to Microsoft Knowledge Base article 322359. PURPOSE: Critical Update SOFTPAQ NUMBER: SP24178 SUPERSEDES: None EFFECTIVE DATE: February 6, 2004 CATEGORY: OS and OS Enhancements SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops PRODUCT MODEL(S): HP Compaq Business Desktop d330 Desktop HP Compaq Business Desktop d330 Microtower HP Compaq Business Desktop d338 Microtower HP Compaq Business Desktop d330 Slim Tower HP Compaq Business Desktop d530 Convertible Minitower HP Compaq Business Desktop d538 Convertible Minitower HP Compaq Business Desktop d530 Small Form Factor HP Compaq Business Desktop d538 Small Form Factor HP Compaq Business Desktop d530 Ultra-slim Desktop OPERATING SYSTEM(S): Microsoft Windows 2000, Service Pack 2 or 3 LANGUAGE(S): Global PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2003 Hewlett-Packard Development Company, L.P.