TITLE: Microsoft Windows XP Intelide.sys Fix for ICH5 Drive Swapping Lockup 
Issue

VERSION: 1.00 Rev. A
DESCRIPTION:
This package installs a fix for an issue under Microsoft Windows XP on a 
computer with an Intel ICH5 southbridge. The driver that is used for the IDE 
controller may be the generic Pciide.sys driver instead of the correct 
Intelide.sys driver. If the computer has hot-swappable drive bays, the computer 
may stop responding (lock up) when you swap between two ultra DMA devices. This 
occurs because Pciide.sys does not support this type of swapping.

For more information about this issue, refer to Microsoft Knowledge Base 
article 322359, ''Intelide.sys Is Not Used on Computers with ICH4 or ICH5.''
PURPOSE: Critical
SOFTPAQ NUMBER: SP24179
SUPERSEDES: None
EFFECTIVE DATE: February 8, 2005
CATEGORY: Operating System - Enhancements and QFEs
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

PRODUCT MODEL(S):
HP Compaq d330 desktop: All Models
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d338 microtower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP Compaq d538 convertible minitower: All Models
HP Compaq d538 small form factor: All Models
HP Compaq dc5000 microtower: All Models
HP Compaq dc5000 small form factor: All Models
HP Compaq dx2000 slim tower: All Models

OPERATING SYSTEM(S): 
Windows XP Home Edition
Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
N/A

HOW TO USE: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.



Copyright (c) 2003-2005 Hewlett-Packard Development Company, L.P.