TITLE: Workstations Fix for Windows XP Remote Assistance SLP VERSION: 1.00 Rev A DESCRIPTION: This Softpaq fixes a problem with the Windows XP Remote Assistance SLP. When you try to establish a Remote Assistance session, you may receive the following error message: You have been disconnected from "name" computer. For more information about this fix, refer to Microsoft Knowledge Base Article 311889. PURPOSE: Critical Update SOFTPAQ NUMBER: SP22379 SUPERSEDES: SP20360 on workstations xw4000 and xw6000 only EFFECTIVE DATE: December 9, 2002 CATEGORY: OS and OS Enhancements SSM SUPPORTED: No PRODUCT TYPE(S): hp workstations PRODUCT MODEL(S): hp workstation xw4000 hp workstation xw5000 hp workstation xw6000 hp workstation xw8000 OPERATING SYSTEM(S): Microsoft Windows XP 32-bit Professional Microsoft Windows XP 32-bit Home LANGUAGE(S): Arabic Brazilian Portuguese PRC Chinese Czech Danish Finnish French Greek German Hungarian Hebrew Italian Japanese Korean Dutch Norwegian Polish Portuguese Russian Swedish Spanish Turkish Taiwan Chinese Hong Kong Chinese US English PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. 3. After the installation is completed, you may delete the files unpacked in step 2. 4. You must reboot your computer for the changes to take effect. Copyright © 2003 Hewlett-Packard Development Company, L.P.