SOFTPAQ NUMBER: SP19864 PART NUMBER: N/A FILE NAME: N/A TITLE: Zip file of Registry Utility that sets "Perfdisk Performance Open Timeout" value in registry VERSION: 1.0 LANGUAGE: English CATEGORY: Application DIVISIONS: Systems PRODUCTS AFFECTED: Perflib OPERATING SYSTEM: Microsoft Windows 2000 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: 14August02 ELECTRONIC DISTRIBUTION ALLOWED: Yes/No SOFTPAQ UTILITY VERSION: 5.x SUPERSEDES: N/A DESCRIPTION: This is a single user softpaq of Registry Utility that sets "Perfdisk Performance Open Timeout" value in registry to 12 mil sec. This is a solution for Event ID 2002 generated by Perflib. Enhancements/Fixes: Set the default value of 5 mil sec to 12 mil sec of the following key: HKEY_LOCAL_MACHINE->System->CurrentControlSet->Services->PerfDisk->Performance->Open Timeout SCOPE: Any Compaq server installed with Insight agents 5.40 (or earlier) and OS Management agent (PFC) for Microsoft Windows 2000 HOW TO USE: 1. Copy the softpaq SP19864.exe to a temporary, empty directory on your hard drive. The file is a self-extracting executable. 2. Execute the SP19864.exe file and follow the on-screen instructions. Press the Space Bar to confirm the unpacking of a file named Regfix.exe into this temporary directory. 3. Excecute the Regfix.exe file 4. After the files have been unpacked, you may delete the self-extracting file Copyright 1998, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies