SOFTPAQ NUMBER: SP18962 PART NUMBER: N/A FILE NAME: N/A TITLE: Presario 5000Z-5UV Disk #1 UIA Clean Diskette for Windows ME QuickRestore VERSION: 1.00 Rev A LANGUAGE: US English CATEGORY: Software Solutions DIVISIONS: Consumer Desktops PRODUCTS AFFECTED: Presario 5000Z-5UV (Rent-A-Center model ONLY!) OPERATING SYSTEM: Microsoft Windows Millennium Edition (ME) SYSTEM CONFIGURATION: N/A PREREQUISTES: - Softpaq SP18963, "Presario 5000Z-5UV Disk #2 Emergency Repair Diskette" - Compaq QuickRestore CD for the Presario 5000Z-5UV (Rent-A-Center) IMPORTANT: To complete the QuickRestore process, you MUST have the two prerequisites above. EFFECTIVE DATE: September 12, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: Builder 5.0 SUPERSEDES: N/A DESCRIPTION: This SoftPaq creates a bootable diskette containing UIA files needed to successfully run the QuickRestore process to reinstall the Compaq factory configuration of Windows ME on the Presario 5000Z-5UV (Rent-A-Center model ONLY). HOW TO USE: 1. Download the SoftPaq into a temporary directory on your local drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Double-click on the downloaded file and follow the on-screen instructions. The Softpaq launches a self extractor utility. Place a formatted floppy diskette drive A: and click "Unzip" to create the bootable diskette. 3. After the diskette is completed, you may delete the temporary directory. IMPORTANT: Do NOT continue until you have also: - Created an Emergency Repair Disk #2 from Softpaq SP18963 - Obtained the Compaq QuickRestore CD for the Presario 5000Z-5UV (Rent-A-Center model) Instructions for QuickRestore Process on Presario 5000Z-5UV (Rent-A-Center) 1. Start the process by inserting Disk #1 in the floppy drive and boot the computer. This disk will autorun with the following message displayed at startup: "This diskette will clear the UIA the hard drive and erase any existing image files from the System_Sav partition." It then prompts to push any key to continue.... 2. Next, the user will be prompted to confirm each deletion (UIA and image files) with a Yes or No. Choose "Yes" for each deletion. After completing both deletions, it displays the following message. "The UIA is cleared and the image files are erased. Please insert the QuickRestore CD and reboot the system..." 3. Insert the QuickRestore CD and reboot the system. The QuickRestore process will prompt when to insert the "Emergency Repair Disk" (Disk #2, SoftPaq SP18963). 4. Once the Emergency Repair Disk has been read, the process prompts for the QuickRestore CD again and the QuickRestore process completes. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.