SOFTPAQ NUMBER: SP18742 PART NUMBER: 250316-00A-001 FILE NAME: 270086USAM.EXE TITLE: PCMCIA Modem Fix for Windows ME (Microsoft Knowledge Base Article Q270086) VERSION: 4.72.2811.0 LANGUAGE: US English CATEGORY: Fix DIVISIONS: Consumer Mobile PRODUCTS AFFECTED: Presario Notebooks 1200AN, 1200AP, 1200CA, 1200EA, 1200LA, 1200SC, 1200TA, 1200TC, 1200TH, 1200US, 1201AP, 1201EA, 1201T, 1201TA, 1201Z, 1202EA, 1202Z, 1203Z, 1204Z, 1205EA, 1210CA, 1210EA, 1210JP, 1210LA, 1210US, 1211CA, 1211EA, 1211LA, 1212CL, 1212EA, 1213EA, 1214EA, 1214NE, 1214SR, 1215EA, 1215US, 1216EA, 1216JP, 1217JP, 1219JP, 12XL107, 12XL3, 12XL300A, 12XL300B, 12XL301, 12XL302, 12XL303, 12XL304, 12XL305, 12XL306, 12XL307, 12XL308, 12XL309, 12XL310, 12XL311, 12XL312, 12XL313, 12XL314, 12XL315, 12XL316, 12XL317, 12XL318, 12XL319, 12XL320, 12XL321, 12XL322, 12XL323, 12XL324, 12XL325, 12XL326, 12XL327, 12XL328, 12XL329, 12XL330, 12XL331, 12XL332, 12XL333, 12XL334, 12XL335, 12XL336, 12XL337, 12XL338, 12XL339, 12XL400, 12XL401, 12XL402, 12XL403, 12XL404, 12XL405, 12XL406, 12XL408, 12XL409, 12XL410, 12XL411, 12XL412, 12XL413, 12XL420, 12XL421, 12XL423, 12XL426, 12XL427, 12XL430, 12XL5, 12XL500, 12XL501, 12XL502, 12XL521, 12XL526, 12XL527, 12XL610, 12XL630, 14XL3, 14XL340, 14XL341, 14XL342, 14XL343, 14XL344, 14XL345, 14XL346, 14XL347, 14XL348, 14XL349, 14XL350, 14XL351, 14XL352, 14XL353, 14XL354, 14XL355, 14XL356, 14XL357, 14XL358, 14XL359, 14XL420, 14XL440, 14XL442, 14XL443, 14XL446, 14XL447, 14XL453, 1700AT, 1700AI, 1700AK, 1700AP, 1700AU, 1700EA, 1700KR, 1700LA, 1700TC, 1700US, 1701AI, 1701AP, 1701CL, 1701EA, 1701KR, 1701LB, 1701TC, 1702AK, 1702AP, 1702AT, 1702EA, 1702KR, 1702LB, 1702TC, 17XL3, 17XL360, 17XL361, 17XL362, 17XL363, 17XL364, 17XL365, 17XL366, 17XL367, 17XL368, 17XL369, 17XL370, 17XL371, 17XL372, 17XL373, 17XL374, 17XL375, 17XL376, 17XL377, 17XL378, 17XL379, 17XL460, 17XL461, 17XL462, 17XL463, 17XL464, 17XL465, 17XL466, 17XL467, 17XL468, 17XL469, 17XL470, 17XL472, 17XL473, 17XL474, 17XL475, 17XL476, 17XL477, 17XL478, 17XL479, 17XL480, 17XL481, 17XL482, 17XL483, 17XL484, 17XL486, 17XL487, 17XL488, 17XL489, 17XL490, 17XL491, 17XL560, 1800EA, 1800LA, 1800US, 18XL3, 18XL380, 18XL381, 18XL382, 18XL383, 18XL384, 18XL385, 18XL386, 18XL387, 18XL388, 18XL389, 18XL390, 18XL391, 18XL392, 18XL393, 18XL394, 18XL395, 18XL396, 18XL397, 18XL398, 18XL399, 18XL481, 18XL482, 18XL490, 800, 800AP, 801AK, 801AK, 801AP, 801KR, 801SC, 801T, 801TC, 802KR, 802TC, 80XL4, 80XL450, 80XL452, 80XL455, 80XL457, 80XL458, 80XL459, 80XL550 OPERATING SYSTEM: Microsoft Windows Millennium Edition (ME) SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: August 20, 2001 SOFTPAQ UTILITY VERSION: Builder 1.1.0.2 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A DESCRIPTION: This contains a fix for a Microsoft issue where a PCMCIA modem no longer works in any notebook computer running Windows Millennium Edition after it resumes from Standby mode. This issue is covered in Microsoft Knowledge Base Article Q270086. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 2. Run the downloaded SoftPaq file via Windows Explorer and follow any on-screen instructions provided. IMPORTANT: DO NOT TURN OFF THE COMPUTER DURING THE UPGRADE PROCESS! Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies