SOFTPAQ NUMBER: SP18740 PART NUMBER: 250628-b2a-001 FILE NAME: N/A TITLE: Presario Notebook Serial Device Fix for Windows XP Upgrade VERSION: 1.00 Rev A LANGUAGE: Multiple CATEGORY: Fix DIVISIONS: Consumer Mobile PRODUCTS AFFECTED: Presario Notebooks 1200AP, 1200APr, 1200AU, 1200CA, 1200CL, 1200JP, 1200KR, 1200LA, 1200LB, 1200RSH, 1200SC, 1200SR, 1200T, 1200TA, 1200TC, 1200TH, 1200US, 1201AP, 1201CA, 1201CL, 1201EA, 1201FR, 1201JP, 1201LA, 1201LB, 1201RSH, 1201SR, 1201T, 1201TA, 1201US, 1202AP, 1202CA, 1202CL, 1202EA, 1202JP, 1202LA, 1202LB, 1202RSH, 1202SR, 1202T, 1202TA, 1202US, 1203AP, 1203CA, 1203CL, 1203JP, 1203LA, 1203LB, 1203RSH, 1203SR, 1203T, 1203TA, 1203US, 1204AP, 1204CL, 1204LA, 1204RSH, 1204SR, 1204T, 1204TA, 1204US, 1205AP, 1205CL, 1205EA, 1205LA, 1205RSH, 1205SR, 1205T, 1205TA, 1205US, 1206AP, 1206CL, 1206LA, 1206SR, 1206US, 1207CL, 1207SR, 1200Z, 1200ZA, 1201Z, 1201ZA, 1202Z, 1202ZA, 1203Z, 1203ZA, 1204Z, 1204ZA, 1205Z, 1205ZA, 1206Z, 1207Z, 1208Z, 1209Z, 1210CA, 1210CL, 1210JP, 1210LA, 1210RSH, 1210SR, 1210US, 1211CA, 1211CL, 1211JP, 1211LA, 1211RSH, 1211SR, 1211US, 1212CA, 1212CL, 1212JP, 1212LA, 1212RSH, 1212SR, 1212US, 1213CA, 1213CL, 1213EA, 1213FR, 1213JP, 1213LA, 1213RSH, 1213SR, 1213US, 1214CA, 1214CL, 1214FR, 1214JP, 1214LA, 1214NE, 1214RSH, 1214SR, 1214US, 1215CL, 1215EA, 1215JP, 1215LA, 1215RSH, 1215SR, 1215US, 1216CL, 1216EA, 1216JP, 1216LA, 1216RSH, 1216SR, 1216UK, 1216US, 1217CL, 1217JP, 1217RSH, 1217SR, 1217US, 1218JP, 1219JP, 1700AI, 1700AP, 1700AU, 1700CA, 1700CL, 1700EA, 1700JP, 1700KR, 1700RSH, 1700SR, 1700T, 1700TA, 1700US, 1701AI, 1701AP, 1701AU, 1701CA, 1701CL, 1701EA, 1701FR, 1701JP, 1701KR, 1701RSH, 1701SR, 1701T, 1701TA, 1701US, 1702AP, 1702CL, 1702EA, 1702JP, 1702KR, 1702RSH, 1702SR, 1702T, 1702TA, 1702US, 1703JP, 1703T, 1703TA, 1703US, 1704AP, 1704T, 1704TA, 1704US, 1705AP, 1705T, 1705US, 1706AP, 1706T, 1707AP, 1707T, 1708T, 1709T OPERATING SYSTEM: Microsoft Windows XP Home SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: September 20, 2001 SOFTPAQ UTILITY VERSION: Builder 1.1.0.2 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A DESCRIPTION: This SoftPaq is for customers who have upgraded one of the Compaq Presario notebook models listed above to Windows XP Home. It fixes the issue where the Device Manager indicates by an exclamation point that a serial device is not properly configured. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 2. Run the downloaded SoftPaq file via Windows Explorer and follow any on-screen instructions provided. IMPORTANT: DO NOT TURN OFF THE COMPUTER DURING THE UPGRADE PROCESS! Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies