SOFTPAQ NUMBER: SP17887 PART NUMBER: 253250-001 FILE NAME: N/A TITLE: Compaq ProLiant DL590/64 Server Diagnostics VERSION: 1.00 Rev. A LANGUAGE: English (US) CATEGORY: Diagnostics DIVISIONS: Enterprise PRODUCTS AFFECTED: ProLiant DL590/64: All Models OPERATING SYSTEM: Microsoft Windows XP 64 Limited Edition RedHat Linux 64 EFI (Extensible Firmware Interface) SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: Aug 02, 2000 ELECTRONIC DISTRIBUTION ALLOWED: YES SOFTPAQ UTILITY VERSION: 0 DESCRIPTION: Compaq ProLiant DL590/64 Server Diagnostics will display information about the computer's hardware and test the computer to ensure it is operating properly. ENHANCEMENTS/FIXES: The Diagnostic can identify and test the following devices: Processor(s) From 1 to 4 Itanium I800-4MB Processors From 1 to 4 Itanium I733-2MB Processors Memory Up to 64Gb of PC100 CL2 ECC Registered DIMMs Memory (using 64 1024MB DIMMs) Network Controller(s) Identification only Array Controllers Integrated Smart Array Controller (Ultra2) Smart Array 5300 Controller Smart Array 532 Controller SCSI Hard drives 9.1GB Pluggable Wide Ultra3 SCSI 10,000 rpm Drive 1" 18.2GB Pluggable Wide Ultra3 SCSI 10,000 rpm Drive 1" 36.4GB Pluggable Wide Ultra3 SCSI 10,000 rpm Drive 1" 9.1GB Pluggable Wide Ultra3 SCSI 15,000 rpm Drive 1" 18.2GB Pluggable Wide Ultra3 SCSI 15,000 rpm Drive 1" 36.4GB Pluggable Wide Ultra3 SCSI 15,000 rpm Drive 1" Removable Media Storage Integrated LS-240 Megabyte Diskette Drive Integrated 24x IDE CD-ROM - Slim Line Input / Output (IO) Keyboard Mouse USB controller Parallel port Serial ports NOTES: 1. This version of the software cannot view AND/OR test certain options that are supported by the DL590/64. A. Network Adapters Testing of network controllers requires EFI network drivers, these drivers were unavailable at the time of the diagnostics release. This should not effect network support in higher level OSes (i.e. RedHat Linux 64 and Windows XP 64 Limited Edition) B. SCSI Controllers are not identified or tested. Compaq 64-Bit/66MHz Single Channel Wide Ultra3 SCSI Adapter and Compaq 64-Bit/66MHz Dual Channel Wide Ultra3 SCSI Adapter C. Tape Drives are not tested. D. Fibre Channel devices are not tested. 2. Diagnostics does not identify add on modules for the Compaq SMART Array 5300. Diagnostics names all 5300 series controllers "Compaq SMART Array 5300." Diagnostics can correctly test the "basic" functionality of the 5300 controller card. The advanced features provided by the add-on cards are not tested. This applies to the following options: Smart Array 5302/32 Controller Smart Array 5302/64 Controller Smart Array 5304/128 Controller 128MB Cache Module for Smart Array 5302 Controller Advanced Data Guarding Module for Smart Array 5302 Controller Instructions for using Compaq ProLiant DL590/64 Server Diagnostics: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq number. 2. Execute the downloaded file and it will unzip to the folder "Diagnostics64" on your hard drive. 3. Insert an LS-120 diskette in your LS-240 drive. 4. Copy all files under the "Diagnostics64" directory. But, do not copy the "Diagnostics64" folder to the LS-120 diskette. 5. On the DL590/64 system that you want to run the Compaq ProLiant DL590/64 Server Diagnostics, go to the EFI boot manager. If you booted with the diskette in the system, exit the diagnostics to return to the EFI boot manager screen. 6. Insert the LS-120 diskette labeled "Compaq ProLiant DL590/64 Server Diagnostics" into drive A: of the DL590/64 system. 7. Load the Diagnostics Multiprocessor Driver: a. From the EFI Boot Manager screen, select 'Boot Configuration' b. From the 'Boot Configuration' window, select 'Install EFI Driver' c. In the prompt window, enter 'DIAGMP.EFI' d. In the next prompt window, enter 'Diagnostics Multiprocessor Driver' 8. Reboot 9. Welcome to Compaq ProLiant DL590/64 Server Diagnostics 10. Select 'Inspect Information', then select Note: User must press F2 to save information to disk 11. Run 'Automatic Diagnostics' A. Select 'Set System Options' (Stop on error, etc.) B. Select 'Number of Loops' 12. Save Logs A. To save test times, go to 'Logging Status', select and press F2 B. Error logs are created by default. To change this, go to the System Setting menu, and toggle the 'Log to Diag.log' selection. 13. Exit Compaq ProLiant DL590/64 Server Diagnostics. Press 'Esc', select yes when asked if you are sure you want to exit. 14. Unload MP driver A. From the EFI Boot Manager screen, select 'Boot Configuration' B. From the 'Boot Configuration' window, select 'Uninstall EFI Driver' C. A list of drivers will be displayed, select 'Diagnostics Multiprocessor Driver' and press ENTER. Note: The user names this driver in Step 7, if the user did not use the suggested name then delete the driver name that was used instead. D. FAILURE TO UNLOAD THIS DRIVER WILL RESULT IN AN ERROR BOX BEING DISPLAYED DURING EVERY SYSTEM REBOOT, WHICH ASKS FOR THE "Diagnostics Multiprocessor Driver". E. *** WARNING *** FAILURE TO UNLOAD THE "Diagnostics Multiprocessor Driver" BEFORE BOOTING INTO AN OPERATING SYSTEM MAY RESULT IN NOT BEING ABLE TO BOOT THE OPERATING SYSTEM. Copyright 2001, Compaq Computer Corporation. All rights reserved.