SOFTPAQ NUMBER: SP17394 PART NUMBER: 227593-00A-006 FILE NAME: N/A TITLE: Presario Fix for Disappearing Desktop Icons in Windows ME VERSION: 6.00.213 00E LANGUAGE: Multi-language CATEGORY: Fix DIVISIONS: Consumer PRODUCTS AFFECTED: Compaq Presario Models: 7AP140, 7AP170, 7AP190, 7AP195, 7AP135, 5BW135, 5BW120, 5BW175, 5BW131, 5BW160, 5BW130, 5BW112, 5BW122, 5BW172, 7EL147, 14XL244, 14XL240, 14XL245, 12XL2, 12XL204, 12XL223, 12XL220, 12XL126, 12XL127, 12XL125, 1800-XL190, 18XL280, 17XL260, 17XL265, 17XL275, 7AP134, 5BW220, 5BW250, 5BW284, 5BW251, 7PL270, 7PL290, 7PL295, 5WV270, 5WV271, 5WV285, 5WV295, 5WV254, 5WV260, 5WV280, 5WV294, 5WV261, 5WV275, 5WV232, 5WV252, 5WV282, 14XL345, 14XL340, 12XL3, 12XL326, 12XL300A, 12XL330, 12XL310, 12XL325, 12XL327, 12XL300, 12XL300B, 18XL380, 18XL390, 17XL360, 17XL375, 17XL365, 7RC298 14XL443,14XL444, 3000EA, 3000FR, 3000UK, 3004EA, 3006NL, 3008AE, 3008NL, 3BW310, 3BW312, 3BW313, 3BW320, 3BW410, 3BW411, 3BW412, 3BW413, 3BW420, 3BW421, 3BW430, 3BW440, 3BW441, 3BW472, 3TO310, 3TO330, 3TO340, 5000CA, 5000EA, 5000FR, 5000LA, 5000US, 5001CA, 5001CL, 5001LA, 5001R, 5001SR, 5002CA, 5002LA, 5002LB, 5002US, 5003CA, 5003LAS, 5003R, 5003US, 5004CA, 5004CL, 5004EA, 5004FR, 5004LA, 5004LB, 5004UK, 5004US, 5005CL, 5005LAS, 5005R, 5005SR, 5006CA, 5006H, 5006LA, 5006US, 5007EA, 5007R, 5007SR, 5008CA, 5008EA, 5008SR, 5008US, 5009CL, 5009R, 5009SR, 5010CA, 5010US, 5011CL, 5011DK, 5011R, 5011SE, 5012CA, 5012SE, 5012US, 5014EA, 5014FR, 5014UK, 5014US, 5016EA, 5016NL, 5016SE, 5016SW, 5016SZ, 5017DK, 5020NL, 5020PT, 5024FR, 5028BE, 5028EA, 5028EU, 5028UK, 5029DK, 5029EA, 5031EA, 5032BE, 5032EA, 5032UK, 5BW313, 5BW314, 5BW331, 5BW332, 5BW333, 5BW340, 5BW351, 5BW353, 5BW360, 5BW370, 5BW371, 5BW372, 5BW373, 5BW380, 5BW420, 5BW431, 5BW432, 5BW433, 5BW440, 5BW451, 5BW460, 5BW461, 5BW462, 5BW470, 5BW471, 5BW473, 5BW474, 5BW481, 5WV310, 5WV311, 5WV312, 5WV320, 5WV324, 5WV330, 5WV331, 5WV333, 5WV334, 5WV335, 5WV336, 5WV337, 5WV338, 5WV339, 5WV340, 5WV341, 5WV344, 5WV350, 5WV351, 5WV352, 5WV354, 5WV361, 5WV373, 5WV374, 5WV378, 5WV390, 5WV391, 5WV394, 5WV396, 5WV397, 5WV398, 5WV430, 5WV450, 5WV451, 5WV452, 5WV490, 5WV491, 7000CA, 7000US, 7001CL, 7002US, 7003US, 7004LA, 7006US, 7EL310, 7EL320, 7EL410, 7EL411, 7EL420, 7EL430, 7PL313, 12XL400, 12XL401, 12XL402, 12XL403, 12XL403, 12XL403, 12XL404, 12XL405, 12XL406, 12XL407, 12XL408, 12XL409, 12XL410, 12XL411, 12XL412, 12XL413, 12XL414, 12XL416, 12XL416, 12XL420, 12XL421, 12XL423, 12XL426, 12XL427, 12XL430, 12XL500, 12XL501, 12XL502, 12XL504, 12XL505, 12XL506, 12XL506, 12XL509, 12XL510, 12XL512, 12XL515, 12XL517, 12XL519, 12XL521, 12XL526, 12XL527, 12XL530, 12XL531, 14XL442, 14XL445, 14XL446, 14XL447, 14XL452, 14XL453, 14XL455, 17XL460, 17XL461, 17XL462, 17XL463, 17XL464, 17XL465, 17XL466, 17XL467, 17XL468, 17XL468, 17XL469, 17XL469, 17XL470, 17XL471, 17XL473, 17XL474, 17XL475, 17XL476, 17XL477, 17XL480, 17XL482, 17XL485, 17XL488, 17XL490, 17XL492, 17XL561, 17XL562, 17XL563, 17XL564, 17XL565, 17XL566, 17XL567, 17XL568, 17XL569, 17XL570, 17XL571, 17XL572, 17XL574, 17XL574, 17XL575, 17XL576, 17XL577, 17XL578, 17XL579, 18XL481, 18XL482, 18XL483, 18XL484, 18XL485, 18XL580, 18XL581, 18XL583, 18XL584, 18XL585, 18XL586, 18XL590, 80XL457, 80XL458, 80XL459, 80XL550 OPERATING SYSTEM: Microsoft Windows Millennium Edition (ME) SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: April 23, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: N/A SUPERSEDES: N/A DESCRIPTION: This Softpaq fixes the following problem relating to the keyboard buttons software in the Compaq Presario models listed above running Windows ME: After adding the Control Panel on the TaskBar, modifying something in the Control Panel, and restarting the system, all the shortcuts and program icons on the Desktop were disappearing. HOW TO USE: 1. Download the SoftPaq into a temporary directory on your local drive. 2. Double-click on the downloaded file to extract the files. 3. As soon as the files are extracted into the temporary directory, SETUP.EXE should run automatically. If it does not, then execute it manually. 4. Follow the dialog of instructions as they appear on the display. 5. Restart the system after completing the update. 6. The temporary directory may be deleted. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.