SOFTPAQ NUMBER: SP16375 PART NUMBER: N/A FILE NAME: N/A TITLE: R3000 XR UPS Firmware VERSION: V1.03.0 Rev A LANGUAGE: English CATEGORY: ROMPaqs DIVISION: Systems PRODUCTS AFFECTED: All R3000XR high and low voltage UPS's including domestic and international models. This includes future servers. Systems Updated: Any system or server attached to any model R3000XR UPS's. ProSignia, ProSignia VS, ProSignia 200/300/500, Prosignia Server 720/740 ProLiant800/850R/1000/1200/1500/1600/1850R/2000/2500/3000/4000/4500/5000/5500/ 6000/6500/7000/8000/8500/DL380/ML350/ML370/ML530/DL580, Rack-Mountable ProLiant Servers or Systempro, Systempro/e, Systempro/LT, Systempro/XL, ProLiant DL360, DL320, ML330 ML370G2, DL380G2 servers. Options Affected: N/A OPERATING SYSTEM: Microsoft Windows 95/98/NT/2000 Pro *NOTE: This utility does not execute under Windows 2000 Server edition. *NOTE: If Windows 2000 Server is used and the UPS locks up, follow the following procedure: 1. Remove load. 2. Remove utility. The UPS LED's on front panel should turn off. 3. Wait 30 seconds, and add utility. The unit will be in a locked mode. 4. At this time, using a computer with Windows 95, 98, NT or Windows 2000 Pro, run the flash utility. 5. The flash utility should auto detect the baud rate and begin the upgrade. SYSTEM CONFIGURATION: N/A EFFECTIVE DATE: August 1, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.X SUPERSEDES: N/A DESCRIPTION: Firmware V1.03 for R3000 XR 1. This Softpaq allows the use of the (Extended Runtime Module) ERM Configurator to let the UPS know there is an added ERM. 2. Changes the hot start algorithm. 3. Upgrades the battery detection process for High Voltage models. HOW TO USE: R3000 XR Firmware v1.03 Flash Procedure 1) Create a new folder on your hard drive. Download the SoftPaq to the new folder and change to that folder. The file that is downloaded is an executable ZIP labeled "CompaqFlash103. 2) You will need the program WinZip present on your computer to extract the file. If you do not have WinZip, download the free version from www.winzip.com. Double click on the zip file labeled "CompaqFlash103" and extract the files. *NOTE: Inside the "CompaqFlash103 ZIP file there is a Word Document file that explains the R3000 XR Firmware Flash Procedure. It is recommended you follow those instructions. There are picture examples in this file. 3) Turn on R3000 XR and establish serial connection using cable provided with the UPS, Compaq P/N 201092-002 (P/N is molded into the cable connector housing). 4) Insure that LanSafe or CPM is not running before starting flash. To start the flash process, double click on the "cpqflash1" icon. Addresses and data will continue to scroll across the window until the process is completed. When the flash is completed, the last line will say "Operation Complete". The following text will be displayed: The end of program should look like this: Section: Block: Address = XXXXXXXXXXXX -> done End > Program data for memory space External Notice > Loader restart code sent Start > Send f_reset algorithm Echo received didn't match. Transmitting data. Error transmitting algorithm. ERROR > Error sending f_reset Algorithm -> Operation complete <- *NOTE: The R3000 XR's alarm will beep and the LED below the sign wave icon will flash red. The same LED will then flash green and finally light solid green. The process is complete. Close the open flash window. Verify the firmware version by running LanSafe (available on the CPM CD supplied with the UPS). Bring up the Power Monitor by double clicking on the small battery icon located on the right side of the tool tray. Click on "Run Console" from the Menu bar on the Power Monitor. The firmware revision is indicated in the Node Information box on the lower right side of the window. 5) If the flash process should happen to lock up, close the window displaying the flash data and unplug the UPS line cord from its source. The UPS display should turn off indicating the Electronics Module is off. Reconnect the line cord to the power source. The LED display will come on, most likely with more than one LED on. This is to be expected. Insure that the cable connection is secure at the UPS and computer and start the flash process again from step 3. An alternative method to reset the electronic power is to slide the Electronics Module out of the chassis enough to disconnect it, verify the LED's are off, and reinsert it securely back into the chassis.