SOFTPAQ NUMBER: SP16373 PART NUMBER: FILE NAME: N/A TITLE: M&P Patch VERSION: 1.60 LANGUAGE: English CATEGORY: SoftPaqs DIVISION: Systems PRODUCTS AFFECTED: Systems Updated: - ProSignia, ProSignia VS, ProSignia 200/300/500, Prosignia Server 720/740 - Proliant 800/850R/1000/1200/1500/1600/1850R/2000/2500/3000/4000/4500/5000/5500/ 6000/6500/7000/8000/8500/DL380/ML350/ML370/ML530/ML570/DL580, Rack-Mountable Proliant Servers or Systempro, Systempro/e, Systempro/LT, Systempro/XL Options Affected: - Compaq SMART-2 Family of Array Controllers - Compaq SMART Array 3100ES, 3200, 221, 431, 4250ES, 4200 and 5300 Array Controllers - Compaq Integrated SMART Array Controller - Compaq RA4X00 Controller - All Compaq 4.3 GB, 9.1 GB, 18.2 GB, 36 GB and 72 GB SCSI Server Hard Drives (S.M.A.R.T. Enabled) OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: N/A EFFECTIVE DATE: June 29, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 4.X SUPERSEDES: SP16277 DESCRIPTION: The M&P Patch Utility resets any false predictive failure indicators and returns the drive from a falsely degraded condition to a normal operating condition. This will also prevent any future false predictive failure errors from occurring. * NOTE: No Self Monitoring Analysis and Reporting Technology (S.M.A.R.T.) attributes or values are changed so that any actual S.M.A.R.T. predictive failures will remain triggered. * NOTE: The M&P Patch Utility eliminates the traditional hard drive M&P tests and associated thresholds. Compaq Insight Manager will show these tests as N/A (Not Applicable) in the hard drive monitoring section of the application. A future release of Compaq Insight Manager will replace these test fields with the associated S.M.A.R.T. predictive failure tests and values. Disk 1 - M&P Patch Utility Version 1.60 * NOTE: This utility only applies to Compaq SCSI hard drives attached to RA4XXX systems and Compaq SMART Array Controllers. Hard drives attached to standard SCSI controllers are not affected. KNOWN ISSUES: * Compaq Insight Manager will show the traditional hard drive M&P tests as N/A (Not Applicable) in the hard drive monitoring section of the application. A future release of Compaq Insight Manager will replace these test fields with the associated S.M.A.R.T. predictive failure tests and values. HOW TO USE: 1. Obtain one (1) formatted 1.44-MB diskettes. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. The M&P Patch Utility diskette is a self-booting diskette. Place the diskette into your drive A: diskette drive and power cycle your system to apply the utility. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.