SOFTPAQ NUMBER: SP16277 PART NUMBER: FILE NAME: N/A TITLE: M&P Patch VERSION: 1.50 LANGUAGE: English CATEGORY: SoftPaqs DIVISION: Systems PRODUCTS AFFECTED: Systems Updated: - ProSignia, ProSignia VS, ProSignia 200/300/500, Prosignia Server 720/740 - Proliant 800/850R/1000/1200/1500/1600/1850R/2000/2500/3000/4000/4500/5000/5500/ 6000/6500/7000/8000/8500/DL380/ML350/ML370/ML530/ML570/DL580, Rack-Mountable Proliant Servers or Systempro, Systempro/e, Systempro/LT, Systempro/XL Options Affected: - Compaq SMART-2 Family of Array Controllers - Compaq SMART Array 3100ES, 3200, 221, 431, 4250ES, 4200 and 5300 Array Controllers - Compaq Integrated SMART Array Controller - Compaq RA4X00 Controller - All Compaq 4.3 GB, 9.1 GB, 18.2 GB, 36 GB and 72 GB SCSI Server Hard Drives (S.M.A.R.T. Enabled) OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: N/A EFFECTIVE DATE: March 5, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 4.X SUPERSEDES: N/A DESCRIPTION: The M&P Patch Utility resets any false predictive failure indicators and returns the drive from a falsely degraded condition to a normal operating condition. This will also prevent any future false predictive failure errors from occurring. * NOTE: No Self Monitoring Analysis and Reporting Technology (S.M.A.R.T.) attributes or values are changed so that any actual S.M.A.R.T. predictive failures will remain triggered. * NOTE: The M&P Patch Utility eliminates the traditional hard drive M&P tests and associated thresholds. Compaq Insight Manager will show these tests as N/A (Not Applicable) in the hard drive monitoring section of the application. A future release of Compaq Insight Manager will replace these test fields with the associated S.M.A.R.T. predictive failure tests and values. Disk 1 - M&P Patch Utility Version 1.50 * NOTE: This utility only applies to Compaq SCSI hard drives attached to Compaq SMART Array Controllers. Hard drives attached to standard SCSI controllers are not affected. *Note : If you are planning to upgrade the hard drive firmware it is important to perform the hard drive firmware upgrades by running Options ROMPaq before running this utility. Running Options ROMPaq v2.62 or any earlier versions can undo the changes made by this utility. If this happens, simply run this utility again after completing the necessary firmware upgrades. *Note: This version of the M&P patch will not affect drives attached to RA41XX, Compaq will add this support to a future version of the M&P patch. KNOWN ISSUES: * Compaq Insight Manager will show the traditional hard drive M&P tests as N/A (Not Applicable) in the hard drive monitoring section of the application. A future release of Compaq Insight Manager will replace these test fields with the associated S.M.A.R.T. predictive failure tests and values. HOW TO USE: 1. Obtain one (1) formatted 1.44-MB diskettes. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. The M&P Patch Utility diskette is a self-booting diskette. Place the diskette into your drive A: diskette drive and power cycle your system to apply the utility. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.