SOFTPAQ NUMBER: SP15539 PART NUMBER: 227318-B2A-001 FILE NAME: CCPORT.SYS TITLE: Presario Fix for Streaming Media Issue with AOL and Windows ME VERSION: 1.00 LANGUAGE: Multi-lingual CATEGORY: Fix DIVISIONS: Consumer PRODUCTS AFFECTED: Compaq Presario models: 14XL3, 14XL340-359, 12XL3, 12XL300A-339A, 18XL3, 18XL380-399, 17XL3, 17XL360-379, 1200XL120-124, 12XL123-127, 12XL2, 12XL200-239, 14XL2, 14XL240-254, 17XL2, 17XL260-279, 18XL2, 18XL280-299, 3553, 3555, 3566, 3567, 3571, 3572, 3576, 3581, 3582, 3583, 3586, 3588, 3590, 3591, 3596, 3598, 3599, 5000A, 5000T, 7000T, 7000Z, 7350, 7360, 7400, 7430, 7453, 7450, 7460, 7461, 7462, 7463, 7464, 7465, 7468, 7469, 7470, 7471, 7473, 7474, 7475, 7476, 7477, 7478, 7479, 7480, 7481, 7482, 7483, 7485, 7486, 7487, 7500, 7543, 7568, 7573, 7583, 7585, 7587, 7588, 7589, 7590, 7591, 7592, 7594, 7595, 7596, 7597, 7598, 7599, 7800, 7885, 7895, 7922, 7930, 7931, 7934, 7935, 7940, 7947, 7950, 7954, 7970, 7971, 7973, 7980, 7985, 7990, 7994, 7998, 5BW100, 5BW110, 5BW112, 5BW120, 5BW122, 5BW124, 5BW127, 5BW130, 5BW131, 5BW135, 5BW137, 5BW140, 5BW141, 5BW143, 5BW150, 5BW154, 5BW157, 5BW160, 5BW172, 5BW173, 5BW175, 5BW177, 5BW180, 5BW181, 5BW184, 5BW190, 5BW210, 5BW214, 5BW220, 5BW240, 5BW250, 5BW251, 5BW284, 5BW285, 5BW286, 5WV210, 5WV230, 5WV232, 5WV233, 5WV235, 5WV236, 5WV237, 5WV252, 5WV253, 5WV254, 5WV257, 5WV270, 5WV271, 5WV272, 5WV275, 5WV277, 5WV280, 5WV282, 5WV283, 5WV285, 5WV287, 5WV290, 5WV293, 5WV294, 5WV295, 5WV295, 5WV296, 5WV297, 7AP134, 7AP135, 7AP140, 7AP170, 7AP190, 7AP195, 7AP275, 7EL140, 7EL147, 7EL160, 7EL180, 7EL193, 7EL250, 7EL260, 7EL270, 7PL270, 7PL273, 7PL287, 7PL290, 7PL295, EZ2200, EZ2207, EZ2300, EZ2400, EZ2600, EZ2700 OPERATING SYSTEM: Microsoft Windows Millennium Edition SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: September 13, 2000 SOFTPAQ UTILITY VERSION: Builder 1.0 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A DESCRIPTION: This resolves a streaming media issue that can occur when the Presario models above use AOL and upgrade to Windows ME. The fix installs a Microsoft QFE which updates the CCPORT.SYS file in the directory C:\Windows\System32\Drivers\. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 2. Run the downloaded SoftPaq file via Windows Explorer and follow any on-screen instructions provided. IMPORTANT: DO NOT TURN OFF THE COMPUTER DURING THE UPGRADE PROCESS! Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies