SOFTPAQ NUMBER: SP15497 PART NUMBER: N/A FILE NAME: N/A TITLE: Compaq Knowledge Center Software Upgrade for Presario Models VERSION: 1.23 LANGUAGE: US English CATEGORY: Software Solutions DIVISIONS: Consumer PRODUCTS AFFECTED: Presario 3555, 5451, 5452, 5465, 5485, 5827, 7590, 7594, 5440, 5457, 5473, 5475, 5476, 5822, 5832, 5834, 5835, 5837, 5838, 5852, 5855, 5861, 5868, 5875, 5888, 5BW112, 5BW120, 5BW122, 5BW127, 5BW130, 5BW131, 5BW135, 5BW137, 5BW140, 5BW157, 5BW160, 5BW172, 5BW175, 5BW177, 7360, 7462, 7465, 7469, 7470, 7471, 7475, 7478, 7479, 7485, 7587, 7588, 7595, 7596, 7597, 7598, 7599, 7885, 7895, 7922, 7935, 7940, 7947, 7970, 7985, 7990, 7994, 7998, 7AP135, 7AP140, 7AP170, 7AP190, 7AP195, 7EL147, EZ2200, EZ2207, EZ2400, EZ2600, EZ2700 OPERATING SYSTEM: Microsoft Windows Millennium Edition SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: September 11, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: N/A SUPERSEDES: N/A DESCRIPTION: This is the Compaq Knowledge Center Software for specific Presario models listed under Products Affected. It supports units that came pre-installed with an earlier version as well as units that were upgraded to Microsoft Me from a "retail" version. The Compaq Knowledge Center is a web-based support program used to help diagnose problems on a customer's computer. Enhancements/Fixes: - Adds more features from the version that was pre-installed. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. It will automatically install the software on your computer. 2. Execute the downloaded file and follow the on-screen instructions. Click on "OK" to confirm that you want to install the driver. 3. Once the file is process is finished. Please restart your PC. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.