SOFTPAQ NUMBER: SP14944 PART NUMBER: 211903-B2A-002 FILE NAMES: N/A TITLE: Compaq Diagnostics for Windows Patch for Windows Millennium VERSION: 1.00 LANGUAGE: Multi-lingual CATEGORY: Fix DIVISIONS: Portables PRODUCTS AFFECTED: Compaq Presario 1246-47, 1277-79, 1200XL101-113, 1200XL115-116, 1200XL118-119, 1200XL120-122, 1200XL-125, 12XL123-127, 12XL201-205, 12XL211-212, 12XL222-223, 14XL240-247, 14XL250, 1692-94, 1600XL140-147, 1600XL150-155, 16XL156-157, 16XL255-258, 17XL260-262, 17XL264-266, 17XL274-275, 1827, 1830, 1800XL180-186, 1800XL190, 18XL191-192, 18XL280, 1926-30, and 1900XL160-165. OPERATING SYSTEM: Microsoft Windows Millennium SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: July 25, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A DESCRIPTION: This corrects the issue where Compaq Diagnostics for Windows can cause the Presario models listed above to lock up if they are upgraded from Windows 98 SE to Windows Millennium. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 2. Run the downloaded softpaq file (from step 1) via Windows Explorer and follow any on-screen instructions provided. IMPORTANT: DO NOT TURN OFF THE COMPUTER DURING THE UPGRADE PROCESS! Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies