SOFTPAQ NUMBER: SP14883 PART NUMBER: N/A FILE NAME: N/A TITLE: EMEA EY/EX and Prosignia S316/S318 System ROM Update VERSION: 5.3 Rev A LANGUAGE: Global CATEGORY: Rompaqs and System Software DIVISIONS: Desktops PRODUCTS AFFECTED: Compaq EMEA EY, Compaq EMEA EX; Prosignia S316, Prosignia S318 NOTE: This affects only models in the Serial Number range x817yyyyxxxx to x823yyyyxxxx where yyyy is FKC2, FKC3, FKC4, FKC5, FKCC, FKCK, FKC9, FMK3, FLG3, FML2, FMK2, FMK4, FKB7, FP26, FKCR, FP22, FMK5, or FKB9 OPERATING SYSTEM: Microsoft Windows 98 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: July 13, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.01 SUPERSEDES: N/A DESCRIPTION: Contains a System BIOS (ROM) upgrade for only the specific computer models listed above in PRODUCTS AFFECTED that have System ROM Version 5.2 Rev B. This upgrade resolves the issue where the computer would lock up during the installation of a modem. The Task Manager would display the message: "msgrv32 not responding" HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions to create a bootable floppy diskette. 3. Once the diskette has been created, reboot the computer with the diskette in the floppy drive. 4. Follow the on-screen instructions to update the BIOS. IMPORTANT: Do not power-off the system during the BIOS update. 5. After the update is complete, remove the diskette from the floppy drive and press the F1 key to reboot the system. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies