SOFTPAQ NUMBER: SP14173 PART NUMBER: N/A FILE NAME: N/A TITLE: Compaq Knowledge Center Software for Presario Models VERSION: 1.8 LANGUAGE: English CATEGORY: Software Solutions DIVISIONS: Consumer PRODUCTS AFFECTED: Presario notebook models: 1200-XL103, 1200-XL112, 1200-XL205, 1600-XL140, 1200-XL212, 1600-XL147, 1600-XL153, 1600-XL154, 1692, 1930 1700-XL261, 1700-XL264, 1900-XL164, Presario tower models: 100C, 100P, 5000-5BW140, 5000-5BW180, 5356, 5713, 5746, 5868, 7000-7EL140, 7000-7EL180, 7400, 7480, 7500, 7800 OPERATING SYSTEM: Microsoft Windows 98 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: August 31, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: Builder SUPERSEDES: N/A DESCRIPTION: This is the Compaq Knowledge Center application for Windows 98 on the Presario computers listed above in PRODUCTS AFFECTED. The Compaq Knowledge Center is a web-based support program used to help diagnose problems on a customer's computer. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions to unpack the files and install the program. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies