SOFTPAQ NUMBER: SP14068 PART NUMBER: N/A FILE NAME: N/A TITLE: Compaq Insight Server Agent Patch of CPQHLTH.DLL VERSION: 1.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: Systems PRODUCTS AFFECTED: Any Compaq server with System Configuration below OPERATING SYSTEM: Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: Compaq Insight Server Agent, Version 4.60 PREREQUISITES: Microsoft Service Pack 4 or higher EFFECTIVE DATE: May 2, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: N/A DESCRIPTION: This Softpaq unpacks a patch for the file CPQHLTH.DLL in Compaq Insight Server Agent, Version 4.60. It corrects a Y2K issue that prevented clearing the "Critical Error Log" and "Correctable Memory Log" for the year 2000 and beyond. A permanent solution is anticipated in Version 4.80. HOW TO USE: 1. Stop SNMP service. 2. Go to %systemroot%\system32\cpqmgmt\cqmgserv and rename cpqhlth.dll, e.g. cpqhlth.dll.org 3. Download the SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above (sp14068.exe). 4. Execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into this temporary directory. 5. From this temporary directory, copy the cpqhlth.dll into %systemroot%\system32\cpqmgmt\cqmgserv 6. After the files have been unpacked, you may delete the self-extracting file downloaded in step 4. 7. Start SNMP service and Insight Agent services. Copyright 2000, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies