SOFTPAQ NUMBER: SP12666 PART NUMBER: N/A FILE NAME: CQHSTUTL.DLL TITLE: Patch for Version 4.50 of Compaq Foundation Agent for Microsoft Windows NT VERSION: 1.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: Systems PRODUCTS AFFECTED: Any Compaq server configured with Version 4.50 of Compaq Foundation Agent for Microsoft Windows NT OPERATING SYSTEM: Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: Version 4.50 of Compaq Foundation Agent for Microsoft Windows NT PREREQUISITES: Microsoft Service Pack 3 or higher EFFECTIVE DATE: January 7, 2000 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: N/A DESCRIPTION: This Softpaq unpacks a patch of CQHSTUTL.DLL Version 4.6. It corrects the Event ID 2048 (low memory condition) issue caused by a memory leak in Version 4.50 of the Compaq Foundation Agent for Microsoft Windows NT. A permanent solution is expected to be included in Version 4.60. HOW TO USE: 1. Stop SNMP service. 2. Go to %systemroot%\system32 and rename cqhstutl.dll, e.g. cqhstutl.dll.org 3. Download the SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above (sp12666.exe). 4. Execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into this temporary directory. 5. From this temporary directory, copy the cqhstutl.dll into %systemroot%\system32 6. After the files have been unpacked, you may delete the self-extracting file downloaded in step 4. 7. Start SNMP service and Insight Agent services. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies