SOFTPAQ NUMBER : SP12374 PART NUMBER: N/A FILE NAME: DIMM TITLE: Professional Workstation AP400/AP500 DIMM Identification Utility VERSION: 2.20 Rev A LANGUAGE: English CATEGORY: Software Solutions DIVISIONS: Workstations PRODUCTS AFFECTED: Professional Workstation AP400 and AP500 OPERATING SYSTEM: MS-DOS 6.22 NOTE: This utility will not run from Microsoft Windows 95, Windows 98, or Windows NT. SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: November 30, 1999 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.x SUPERSEDES: SP6088 DESCRIPTION: This Softpaq creates a DOS-bootable, diskette-based utility for the Professional Workstation models listed above. The utility helps identify unsupported SDRAM DIMMs or memory that does not meet Compaq specifications. HOW TO USE: 1. Download the SoftPaq to an empty directory on your hard drive and change to that directory. The file that is downloaded is SP12374.EXE. 2. From that drive and directory, execute the SoftPaq file to make a bootable DIMM diskette: SP12374 [ENTER]. 3. Insert the diskette in a Professional Workstation AP400 or AP500 and restart the system. 4. After the system restarts the utility will automatically run and display the result of each SDRAM DIMM identified with Compaq specifications. The results will also be saved to the text file SPDERRCK.LOG. 5. If the utility identifies an SDRAM DIMM as complying to Compaq specifications, then the SPD Data (Serial Presence Detect Data) is in conformance with an approved Compaq SDRAM device supported in the AP400 and AP500. If you are experiencing problems with your system, please take the normal service actions, such as running Compaq diagnostics or contacting your service provider. 6. If the utility identifies an SDRAM DIMM as not complying with Compaq specifications, this is not necessarily bad but is an indication that further investigation may be needed. Further investigation may include running PC Diagnostics and physically examining the DIMM for the correct part number. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies