SOFTPAQ NUMBER: SP11848 PART NUMBER: 156057-00A-001 FILE NAME: SP11848.EXE TITLE: Presario 5400/5700T/5800 Specific Models Fix for CpqMixer Shutdown Error VERSION: 1.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: Consumer PRODUCTS AFFECTED: Presario 5452, 5475, 5477, 5822, 5827, 5832, 5834, 5835, 5837, 5838, 5852, 5855, 5861, 5868, 5875, 5888 5700T OPERATING SYSTEM: Microsoft Windows 98 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: October 22, 1999 ELECTRONIC DISTRIBUTION ALLOWED: YES SOFTPAQ UTILITY VERSION: N/A SUPERSEDES: N/A DESCRIPTION: When shutting down or restarting Microsoft Windows 98 on the affected Presario models listed above, a "CPQMIXER_APM_WINDOW" displays the following error message: "This program is not responding. It may be busy, waiting for a response from you or it may have stopped working." The user must select an option to "Wait", "End Task", or "Cancel." Selecting any of the options results in the system locking up. This SoftPaq resolves the issue. HOW TO USE: 1. Download the SoftPaq file SP11848.EXE to a directory on your hard drive. 2. Execute SP11848.EXE and follow any prompts. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies