SOFTPAQ NUMBER: SP11734 PART NUMBER: N/A FILE NAME: N1000NT4.SYS TITLE: Fix Gigabit Ethernet NIC Error on Windows NT 4.0 Servers VERSION: 1.05.08.1012 LANGUAGE: English CATEGORY: Fix DIVISIONS: Comm-Network PRODUCTS AFFECTED: All Servers with NC6132, NC6133, or NC6134 OPERATING SYSTEM: Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: Compaq Gigabit Ethernet NIC installed in system PREREQUISITES: N/A EFFECTIVE DATE: September 21, 1999 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 4.X SUPERSEDES: N/A DESCRIPTION: Under certain heavy load conditions, a Compaq Gigabit Ethernet NIC can cause a parity error on the PCI Bus, resulting in a blue screen error in Windows NT 4.0. This error results in a message telling the customer to contact the hardware manufacturer. The replacement driver contained in this SoftPaq corrects the problem. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an self-extracting executable with a filename based on the SoftPaq Number above. 2. From that drive and directory, execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into the downloaded directory. 3. After the files have been unpacked, you may delete the SoftPaq file downloaded in step 1. 4. Replace the N1000NT4.SYS file located in \%system%\system32\drivers with the N1000NT4.SYS included in the Softpaq. A system reboot will be necessary in order for the changes to take effect. 5. After the installation is completed, you may delete the files unpacked in step 2. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.