SOFTPAQ NUMBER: SP10489 PART NUMBER: N/A FILE NAME: N/A TITLE: Fix for Compaq Insight Agent Mib DLLs Version 4.23B VERSION: 1.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: Systems PRODUCTS AFFECTED: Compaq Insight Agents OPERATING SYSTEM: Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: N/A PREREQUISITES: Microsoft Service Pack 3 or higher, Compaq Insight Agents Version 4.23B EFFECTIVE DATE: June 9, 1999 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: N/A DESCRIPTION: This Softpaq unpacks the files needed to patch the following Compaq Insight Agent Mib DLLs: Hostmib.dll Sevrmib.dll Stormib.dll This corrects a problem where Compaq Insight Agent Mib DLLs Version 4.23B or earlier cause the SNMP process to go into an infinite loop resulting in SNMP CPU usage from 50% to 100% depending on the number of CPUs on the system. IMPORTANT: Insight Agents 4.23B must be installed before applying this Softpaq. HOW TO USE: 1. Install Compaq Insight Agents Version 4.23B. 2. Stop SNMP service. 3. Download the SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 4. Execute the downloaded file and follow the on-screen instructions. Enter "Y" to confirm the unpacking of files into this temporary directory. 5. From this temporary directory: Copy Hostmib.dll into %systemroot%\system32\cpqmgmt\cqmghost Copy Servmib.dll into %systemroot%\system32\cpqmgmt\cqmgserv Copy Stormib.dll into %systemroot%\system32\cpqmgmt\cqmgstor 6. After the files have been unpacked, you may delete the self-extracting file downloaded in step 3. 7. Start SNMP service and Insight Agent services. Copyright 1999, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies