If the tape device fails to pass a Standard or Custom test, perform the following steps if possible:
1. Rerun the test.
2. Replace the cartridge and rerun the test.
NOTE: If the replacement cartridge is new, try a cartridge from a different batch. Compaq recommends that you set aside a cartridge employed in any previously successful test as a reference. |
3. Clean the drive using a recommended cleaning cartridge. Rerun the test.
4. Contact Compaq if the device still fails.