The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.
When the Survey tab is selected, the Survey menu displays and allows you to view important system configuration information. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary, the following categories of information are available on the Survey menu:
Overview—The Overview view gives you a listing of general information about the computer.
All—The All view gives a listing of all information about the computer.
Architecture—The Architecture view shows the type of bus the computer uses. In addition, if the bus is PCI, information about the PCI configuration is displayed.
Asset Control—The Asset Control view shows the serial number of the computer (system identification number).
Communication—The Communication view shows information about the computer parallel (LPT) and serial (COM) port settings, Universal Serial Bus (USB), and network controller information.
Graphics—The Graphics view shows information about the graphics subsystem of the computer. This includes information about the graphics card, mode, and ROM.
Input Devices—The Input Devices view shows information about the type of keyboard, mouse, and other input devices connected to the computer.
Internal Conditions—The Internal Conditions view shows information about the health of the computer. This includes fan, temperature, and power supply information.
Memory—The Memory view shows information about all memory in the computer. This includes memory on the board and any memory modules installed.
Miscellaneous—The Miscellaneous view shows information obtained from the computers configuration memory (CMOS), BIOS data area, Interrupt Vector table, and diagnostics component information.
Resources—The Resources view shows the system device resource usage information. This includes information about I/O, memory, IRQ, slot ,and bus usage.
Storage—The Storage view shows information about storage media connected to the computer. This list includes all fixed disks, floppy drives, and CD-ROM drives.
System—The System view shows product type, processor type and speed, and coprocessor information. Also shown in this display is information about all ROMs in the computer.
The Insight Diagnostics utility provides the capability to test all the major pieces of hardware in the system. You can select from several types of tests:
Quick Test—Provides a predetermined script where a sample of each hardware component is exercised and requires no user intervention.
Complete Test—Provides a predetermined script where each hardware component is fully tested. You can select Interactive or Unattended tests. This will change the devices tested during the Complete Test. There are more tests available in the interactive mode, but these require user intervention.
Custom Test—Provides the most flexibility in controlling the testing of a system. The Custom Test mode allows the user to specifically select which devices, tests, and test parameters are run. Users are provided the ability to select tests that do not require any user interaction through the Interactive and Unattended test modes.
To begin testing:
Select the Test tab.
Select the Type of Test to perform and then select the Test Mode, either Interactive or Unattended.
Choose how you want the test to be executed, either Number of Loops or Total Test Time.
When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.
NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.
Click on Begin Testing to start the test.
While tests are being performed, the user can monitor the progress by viewing the Status tab. Any errors that are detected are summarized in the Error Log. Select the Print button to print or save the report.
If the diagnostics utility detects an error during a test, the user can mouse-over the failed text in the Status tab to display additional information for the type of error and the error code.
To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.
The Status tab displays the status of the selected tests. The type of test executed (for example, Quick, Complete, Custom) is displayed. The main progress bar displays the percent complete of the current set of tests. While testing is in progress a Cancel testing button, which will cancel the test job, is displayed.
After testing has completed the Cancel testing button is replaced with two buttons, Select New Tests and Retest. The Select New Tests button allows you to go back to the previous test selection page to select a new set of tests. The Retest button will retest the last set of tests executed. This allows you to re-run the set of tests without having to go back to the test selection page.
The Status page also shows:
Devices being tested.
The tests that are running.
The overall elapsed time.
The individual elapsed test times.
The condition status of each test.
The Log tab consists of three views.
Test Log—Displays all tests that have been executed, number of times of execution, number of times the test failed, and the time it took to complete the test. The Clear Test Log button will clear the contents of the Test Log.
Error Log—Displays the tests that have failed during the diagnostic testing. Besides displaying the device and test this section may also include error details. The description section describes the error that the diagnostic test found. The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. The error count is the number of times the test has failed. The Clear Error Log button will clear the contents of the Error Log.
Integrated Management Log—(If your system supports IML logs.) The IML logs post errors and diagnostic errors. The diagnostic utility also has the ability to add notes to, clear, and mark for repair the logged items.
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