Using Insight Diagnostics from a Browser

Browser Requirements

The requirements are TCP/IP and one of the following browsers:

The minimum browser requirements include support for tables, frames, Java™, JavaScript, and CSS.

IMPORTANT:  You must have all of the following browser options enabled for the Web-enabled diagnostics to work properly:

  • Enable Java

  • Enable JavaScript

  •  Accept all cookies

Additional browsers, or the browsers mentioned, used with different operating systems, may or may not work correctly, depending upon the specific implementations of the required browser technologies.

Pointing the Browser to the System Management Homepage  

Insight Diagnostics allows you to view information from a Web browser, locally or remotely.

  1. Determine the address of the target machine on which you wish to run Insight Diagnostics.

— To run Insight Diagnostics locally, use the URL: https://127.0.0.1:2381/

— To run Insight Diagnostics remotely, use the URL: https://machine:2381/ where machine is the IP address, or the computer name under DNS.

  1. Enter the machine address in the URL field of the browser. The Insight Manager Web-Based System Management Homepage is displayed for that machine. You may select the login account link to log in as another user. Use this option if you need to perform operations that require additional access rights, such as capturing a new configuration sample.

  2. Select Insight Diagnostics. The Insight Diagnostics home page is displayed.

Security

Web-based Management supports the following login accounts. Passwords shown are the default settings. For maximum security, HP recommends that these passwords be changed immediately after the installation of the Insight Diagnostics.

Account

User Name

Password

user

user

public

operator

operator

operator

administrator

administrator

administrator

 

NOTE: These are the only user accounts available and the names cannot be changed. Only  the passwords can be changed.

Anonymous access to information is available without logging in, when the device home page is launched for the first time.

Logging In

The Login dialog box allows you to access any of the available Web agents. To access the desired agent:

  1. Navigate to https://devicename:2381. The first time you navigate to this link, the Security Alert dialog box is displayed asking you to indicate whether or not to trust the system.

NOTE:  The Security Alert dialog box is specific to Internet Explorer, however Netscape 4.0 and later is supported as well.

NOTE:  If you want to implement your own PKI or install your own generated certificates into each managed device, you can install a Certificate Authority Root Certificate into each browser to be used for management. If this is implemented, the Security Alert dialog box should not be displayed. If the alert is displayed when you do not expect it, you may have browsed to the wrong device. You can refer to the online help in your browser for more information about installing the Certificate Authority Root Certificate.

  1. Click Yes. The Login page is displayed.

NOTE:  If Anonymous access is enabled, then the System Management Homepage is displayed.

  1. Select the appropriate account from the User drop-down list. The choices include administrator, operator, or user.

  2. Enter the correct password in the Password field.

  3. Click OK. The System Management Homepage is displayed.

Navigation

The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.

Survey Tab

When the Survey tab is selected, the Survey menu displays and allows you to view important system configuration information. If Insight Diagnostics is running online (as opposed to offline via the SmartStart CD), you can view this information in either the Summary or Advanced view. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary, the following categories of information are available on the Survey menu:

In the online mode, you can also compare the information from two sessions and view the differences in any of the above categories by selecting Compare System Configuration Changes. To return to the view of the current configuration information, select View Current System Configuration.

Test Tab

The Insight Diagnostics utility provides the capability to test all the major pieces of hardware in the system. You can select from several types of tests:

To begin testing:

  1. Select the Test tab.

  2. Select the Type of Test to perform and then select the Test Mode, either Interactive or Unattended.

  3. Choose how you want the test to be executed, either Number of Loops or Total Test Time.

When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.

NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.

  1. Click on Begin Testing to start the test.

While tests are being performed, the user can monitor the progress by viewing the Status tab. Any errors that are detected are summarized in the Error Log. Select the Print button to print or save the report.

If the diagnostics utility detects an error during a test, the user can mouse-over the failed text in the Status tab to display additional information for the type of error and the error code.

To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.

Status Tab

The Status tab displays the status of the selected tests. The type of test executed (for example, Quick, Complete, Custom) is displayed. The main progress bar displays the percent complete of the current set of tests. While testing is in progress a Cancel testing button, which will cancel the test job, is displayed.

After testing has completed the Cancel testing button is replaced with two buttons, Select New Tests and Retest. The Select New Tests button allows you to go back to the previous test selection page to select a new set of tests. The Retest button will retest the last set of tests executed. This allows you to re-run the set of tests without having to go back to the test selection page.

The Status page also shows:

Log Tab

The Log tab consists of four views.

Related Topics:

Using Insight Diagnostics from the Command Line on a Linux system