These release notes discuss any issues and
their potential workarounds, as well as special information regarding the
contents of Insight Diagnostics Online Edition for Linux.
Deployed from the ProLiant Support Pack, the HP Insight Diagnostics Online
Edition maintenance utility displays information about your server’s hardware
configuration. HP Insight Diagnostics Online Edition is a new web-enabled
management agent provided with the ProLiant
Essentials suite of products from HP. As of SmartStart
7.1, HP Insight Diagnostics Online Edition featuring Survey and the IML Viewer
will be replacing the Survey Utility previously included with SmartStart. The
online version of HP Insight Diagnostics provides the same functionality as the
Survey Utility for Windows and Linux and does not perform any hardware tests on
the system. Although not required, it is recommended that you uninstall the
current Survey Utility for Windows or Linux before beginning the installation
of HP Insight Diagnostics Online Edition.
Diagnostics issues are known problems in
Diagnostics that will be corrected in a future Diagnostics release.
Description
When using the
browser-based user interface or command line to schedule diagnostics, diagnostics
will not get scheduled.
Workarounds
cron does not get correctly setup to schedule diagnostics. Open a crontab session with “crontab –e”
after scheduling diagnostics. The crontab editor will display diagnostics as scheduled. Simply re-save the crontab
and the scheduling will take affect. A correction will be added in a future
version of diagnostics.
·
Internal
Conditions reports incorrect information
Description
Internal
Conditions information in Survey may report incorrect temperature information.
Workarounds
No workaround. This
is not a hardware problem. More detailed
information will be added in a future version of diagnostics.
Description
On systems with
ATA RAID controllers, only configured RAID volumes are visible through
diagnostics, and they are labeled as SCSI hard drives.
Workarounds
No workaround. A
correction will be added in a future version of diagnostics.
·
Drivers listed
as unknown
Description
In the
Miscellaneous category of the summary page, some device drivers are listed as “unknown”.
Workarounds
No workaround.
More detailed information will be added in a future version of
diagnostics.
Description
Some messages
presented to the user may be in English when running in French, Italian,
German, Spanish, or Japanese.
Workarounds
No workaround. A
correction will be added in a future version of diagnostics.
Diagnostics limitations are feature
constraints due to the environment that diagnostics is running or features that
have not been added in the current version.
Description
Diagnostics is
dependent on the HP Management Agents for several health related devices such
as fans, temperature sensors, and power supplies. If the Management Agents are not
running, diagnostics ignores these devices and it appears as if they do not
exist.
Workarounds
Ensure that you
are running the latest HP Management Agents. Then Install Insight Diagnostics
on your Linux partition.
Diagnostics notes are usability issues
that the user should be aware of, but should not be considered problems.
Description
During Survey
capture, HP Insight Diagnostics attempts to determine the size of the media
installed in the floppy drive. If no
media is inserted in the floppy drive, a Floppy I/O error is reported by the
Operating System.
Description
HP Insight
Diagnostics is only supported on HP or Compaq ProLiant
servers that have the ROM-Based Setup Utility (RBSU). The HP Management Agents
is required to make this determination, so if this error is received on a
system that is apparently a supported system, it could be that the HP
Management Agents is not loaded and running.
Workarounds
For HP ProLiant servers, load the HP Management Agents included
with the Management Agents on the HP SmartStart CD.
Description
This error
indicates that HP Insight Diagnostics is attempting to run on an unsupported
operating system.
Workarounds
Run Insight
Diagnostics on a supported operating system.
Description
Uninstallation
of Insight Diagnostics does not remove files generated
when running diagnostics.
Workarounds
Some files may be
generated during the execution of Insight Diagnostics. Manually remove the /usr/share/diagnostics directory with the command "rm -rf /usr/share/diagnostics".
Description
An incorrect PCI
slot number may be reported by the SMBIOS and subsequently by Insight
Diagnostics.
Workarounds
Update the system
ROM and rerun Insight Diagnostics.
Description
Array Controller
memory is often underreported in the Overview section of diagnostics,
especially for controllers with 64 MB or less of memory. This is a problem
where the array controller firmware misreports the physical memory size to
diagnostics.
Workarounds
The actual
controller memory size is reported during power-on self-test (POST). An Array
Controller firmware upgrade may resolve this issue.
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