Using Insight Diagnostics from a Browser

HP Insight Diagnostics online edition, allows you to view information from a Web browser. Insight Diagnostics can be invoked from the System Management Homepage or from Systems Insight Manager.

Browser Requirements

The requirements are TCP/IP and one of the following browsers:

The minimum browser requirements include support for tables, frames, Java™, JavaScript, and CSS.

IMPORTANT: You must have all of the following browser options enabled for the Web-enabled diagnostics to work properly:

  • Enable Java
  • Enable JavaScript
  • Accept all cookies

 

Additional browsers, or the browsers mentioned, used with different operating systems, may or may not work correctly, depending upon the specific implementations of the required browser technologies.

Accessing Insight Diagnostics from the System Management Homepage

  1. Determine the address of the target machine on which you wish to run Insight Diagnostics.

  1. Enter the machine address in the URL field of the browser. The Web-Based System Management Homepage is displayed for that machine. You may select the login account link to log in as another user. Use this option if you need to perform operations that require additional access rights, such as capturing a new configuration sample.

Accessing Insight Diagnostics from Systems Insight Manager

  1. Go to the system Device page.

  2. Select Insight Diagnostics from the Device Links box. The Insight Diagnostics home page is displayed.

Security

Web-based management agents running on Windows and Linux operating systems have no default passwords. On a fresh install the administrator password, operator password, and user passwords are configured during installation. For more information, refer to the HP Insight Management Agents User Guide.

Logging In

The Login dialog box allows you to access any of the available Web agents. To access the desired agent:

  1. Navigate to https://devicename:2381. The first time you navigate to this link, the Security Alert dialog box is displayed asking you to indicate whether or not to trust the system.

NOTE:  The Security Alert dialog box is specific to Internet Explorer, however Netscape 4.0 and later is supported as well.

 

NOTE:  If you want to implement your own PKI or install your own generated certificates into each managed device, you can install a Certificate Authority Root Certificate into each browser to be used for management. If this is implemented, the Security Alert dialog box should not be displayed. If the alert is displayed when you do not expect it, you may have browsed to the wrong device. You can refer to the online help in your browser for more information about installing the Certificate Authority Root Certificate.

 

  1. Click Yes. The Login page is displayed.

NOTE:  If Anonymous access is enabled, then the System Management Homepage is displayed.

  1. Select the appropriate account from the User drop-down list. The choices include administrator, operator, or user.

  2. Enter the correct password in the Password field.

  3. Click OK. The System Management Homepage is displayed.

Navigation

The Insight Diagnostics home page contains the following tabs:

Survey Tab

When the Survey tab is selected, the Category and View menus allow you to view important system configuration information. Survey collects the current system information each time Insight Diagnostics is loaded. You can view this information in either the Summary or Advanced view. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary view, the following categories of information are available on the Survey menu:

Comparing Sessions

You can also compare the information from two sessions and view the differences in any of the above categories by selecting, Compare System Configuration Changes. To return to the view of the current configuration information, select View Current System Configuration.

Saving a Survey Session

Survey information can be saved by selecting the Save link on the top menu of the Survey tab. Survey information will be saved in HTML form and can be viewed by a supported Web browser. To save a complete Survey session, you must select the Advanced view and the All Category.

Log Tab

The Log tab shows information from the Integrated Management Log (if your system supports IML) The IML logs post errors and diagnostic errors. The diagnostic utility also has the ability to add notes to, clear, and mark for repair the logged items.

Running the IML

The IML automatically displays the current entries in the IML. Each event in the IML has one of the following statuses to identify the severity of the event:

The severity of the event and other information in the IML helps to quickly identify and correct problems, thus minimizing downtime. The IML has several capabilities to enhance the ability to identify, correct, and document server health.

IML Menu options: