HP Insight Diagnostics online edition, allows you to view information from a Web browser. Insight Diagnostics can be invoked from the system System Management Homepage or from Insight Manager 7.
The requirements are TCP/IP and one of the following browsers:
Netscape Navigator 7.0 or higher for Linux and Windows®
Mozilla 1.0 or higher for Linux and Windows
Microsoft® Internet Explorer 5.5 or higher for Windows
The minimum browser requirements include support for tables, frames, Java™, JavaScript, and CSS.
IMPORTANT: You must have all of the following browser options enabled for the Web-enabled diagnostics to work properly:
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Additional browsers, or the browsers mentioned, used with different operating systems, may or may not work correctly, depending upon the specific implementations of the required browser technologies.
Determine the address of the target machine on which you wish to run Insight Diagnostics.
To run Insight Diagnostics locally, use the URL: https://127.0.0.1:2381/
To run Insight Diagnostics remotely, use the URL: https://machine:2381/ where machine is the IP address, or the computer name under DNS.
Enter the machine address in the URL field of the browser. The Web-Based System Management Homepage is displayed for that machine. You may select the login account link to log in as another user. Use this option if you need to perform operations that require additional access rights, such as capturing a new configuration sample.
Go to the system Device page.
Select Insight Diagnostics from the Device Links box. The Insight Diagnostics home page is displayed.
Web-based Management supports the following login accounts. Passwords shown are the default settings. For maximum security, HP recommends that these passwords be changed immediately after the installation of the Insight Diagnostics.
Account |
User Name |
Password |
user |
user |
public |
operator |
operator |
operator |
administrator |
administrator |
administrator |
NOTE: These are the only user accounts available and the names cannot be changed. Only the passwords can be changed. |
Anonymous access to information is available without logging in, when the device home page is launched for the first time.
The Login dialog box allows you to access any of the available Web agents. To access the desired agent:
Navigate to https://devicename:2381. The first time you navigate to this link, the Security Alert dialog box is displayed asking you to indicate whether or not to trust the system.
NOTE: The Security Alert dialog box is specific to Internet Explorer, however Netscape 4.0 and later is supported as well. |
NOTE: If you want to implement your own PKI or install your own generated certificates into each managed device, you can install a Certificate Authority Root Certificate into each browser to be used for management. If this is implemented, the Security Alert dialog box should not be displayed. If the alert is displayed when you do not expect it, you may have browsed to the wrong device. You can refer to the online help in your browser for more information about installing the Certificate Authority Root Certificate. |
Click Yes. The Login page is displayed.
NOTE: If Anonymous access is enabled, then the System Management Homepage is displayed. |
Select the appropriate account from the User drop-down list. The choices include administrator, operator, or user.
Enter the correct password in the Password field.
Click OK. The System Management Homepage is displayed.
The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.
When the Survey tab is selected, the Survey menu displays and allows you to view important system configuration information. If Insight Diagnostics is running online (as opposed to offline through the SmartStart CD), you can view this information in either the Summary or Advanced view. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary, the following categories of information are available on the Survey menu:
Overview—The Overview view gives you a listing of general information about the computer.
All—The All view gives a listing of all information about the computer.
Architecture—The Architecture view shows the type of bus the computer uses. In addition, if the bus is PCI, information about the PCI configuration is displayed.
Asset Control—The Asset Control view shows the serial number of the computer (system identification number).
Communication—The Communication view shows information about the computer parallel (LPT) and serial (COM) port settings, Universal Serial Bus (USB), and network controller information.
Graphics—The Graphics view shows information about the graphics subsystem of the computer. This includes information about the graphics card, mode, and ROM.
Input Devices—The Input Devices view shows information about the type of keyboard, mouse, and other input devices connected to the computer.
Internal Conditions—The Internal Conditions view shows information about the health of the computer. This includes fan, temperature, and power supply information.
Memory—The Memory view shows information about all memory in the computer. This includes memory on the board and any memory modules installed.
Miscellaneous—The Miscellaneous view shows information obtained from the computers configuration memory (CMOS), BIOS data area, Interrupt Vector table, and diagnostics component information.
Operating System—The Operating System view shows the type of operating system used by the computer. This view also includes vital information about the configuration of the operating system.
Resources—The Resources view shows the system device resource usage information. This includes information about I/O, memory, IRQ, slot ,and bus usage.
Storage—The Storage view shows information about storage media connected to the computer. This list includes all fixed disks, floppy drives, and CD-ROM drives.
System—The System view shows product type, processor type and speed, and coprocessor information. Also shown in this display is information about all ROMs in the computer.
In the online mode, you can also compare the information from two sessions and view the differences in any of the above categories by selecting Compare System Configuration Changes. To return to the view of the current configuration information, select View Current System Configuration.
The Insight Diagnostics utility provides the capability to test all the major pieces of hardware in the system. You can select from several types of tests:
Quick Test—Provides a predetermined script where a sample of each hardware component is exercised and requires no user intervention.
Complete Test—Provides a predetermined script where each hardware component is fully tested. You can select Interactive or Unattended tests. This will change the devices tested during the Complete Test. There are more tests available in the interactive mode, but these require user intervention.
Custom Test—Provides the most flexibility in controlling the testing of a system. The Custom Test mode allows the user to specifically select which devices, tests, and test parameters are run. Users are provided the ability to select tests that do not require any user interaction through the Interactive and Unattended test modes.
To begin testing:
Select the Test tab.
Select the Type of Test to perform and then select the Test Mode, either Interactive or Unattended.
Choose how you want the test to be executed, either Number of Loops or Total Test Time.
When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.
NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.
Click on Begin Testing to start the test.
While tests are being performed, the user can monitor the progress by viewing the Status tab. Any errors that are detected are summarized in the Error Log. Select the Print button to print or save the report.
If the diagnostics utility detects an error during a test, the user can mouse-over the failed text in the Status tab to display additional information for the type of error and the error code.
To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.
The Status tab displays the status of the selected tests. The type of test executed (for example, Quick, Complete, Custom) is displayed. The main progress bar displays the percent complete of the current set of tests. While testing is in progress a Cancel testing button, which will cancel the test job, is displayed.
After testing has completed the Cancel testing button is replaced with two buttons, Select New Tests and Retest. The Select New Tests button allows you to go back to the previous test selection page to select a new set of tests. The Retest button will retest the last set of tests executed. This allows you to re-run the set of tests without having to go back to the test selection page.
The Status page also shows:
Devices being tested.
The tests that are running.
The overall elapsed time.
The individual elapsed test times.
The condition status of each test.
The Log tab consists of four views.
Test Log—Displays all tests that have been executed, number of times of execution, number of times the test failed, and the time it took to complete the test. The Clear Test Log button will clear the contents of the Test Log.
Error Log—Displays the tests that have failed during the diagnostic testing. Besides displaying the device and test this section may also include error details. The description section describes the error that the diagnostic test found. The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. The error count is the number of times the test has failed. The Clear Error Log button will clear the contents of the Error Log.
Integrated Management
Log Viewer(If your system supports IML)
The information in the IML may also be leveraged through the IML Viewer. The
IML records system events, critical errors, power-on messages, memory errors,
and any catastrophic hardware or software errors that typically cause a system
to fail. The IML Viewer allows the manipulation of this data.
Running the IML Viewer
The IML Viewer automatically displays the current entries in the IML.
Each event in the IML Viewer has one of the following statuses to identify the
severity of the event:
Information - presents general information about a system event.
Repaired - indicates that this entry has been repaired.
Caution - indicates that a non-fatal error condition has occurred.
Critical/Failed - indicates that a component of the system has failed.
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