These release notes discuss any issues and
their potential workarounds, as well as special information regarding the
contents of Insight Diagnostics Offline Edition.
The
HP Insight Diagnostics maintenance utility displays information about the
system hardware configuration and performs system and component tests to ensure
that the system is operating properly.
Diagnostics
issues are known problems in Diagnostics that will be corrected in a future
Diagnostics release.
·
Tape test reports false failure on retry
Description
The Tape test reports a false failure when a retry is attempted due to
not having a tape inserted in the drive.
Workarounds
No workaround. This failure does not indicate a hardware problem. A correction will be added in a future
version of diagnostics.
·
ATA RAID logical drives are incorrectly identified as SCSI hard drives
Description
On systems with ATA RAID controllers, only configured RAID volumes are
visible through diagnostics, and they are labeled as SCSI hard drives.
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
·
SATA incorrectly identified as IDE or SCSI
Description
On systems with SATA, the device may be incorrectly labeled as SCSI or
IDE depending upon the configuration.
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
·
Missing Mouse information
Description
Mouse information in Survey may be missing under the Input Devices
section of the Survey Tab.
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
·
Missing
Description
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
·
Missing
Description
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
·
HP Superstore Autoloader DAT 40 x6 missing
Description
Insight Diagnostics will not identify or test the HP Superstore
Autoloader DAT 40 x6
Workarounds
No workaround. A correction will be added in a future version of
diagnostics.
Diagnostics
limitations are feature constraints due to the environment that diagnostics is
running or features that have not been added in the current version.
·
Extended periods of testing, that last over 48 hours, may unexpectedly
cause Insight Diagnostics to stop running.
Description
When running Insight Diagnostics continuously for several days or performing
multiple diagnostics activities in a single session, the user interface may
stop responding to user input.
Workarounds
Power cycle the system and re-run Insight Diagnostics.
·
Localization
Some strings may not be localized and are displayed in English.
·
Limited Survey information
Description
Survey may not display complete information for some devices or
information for some devices may be limited.
Data captures are based upon drivers available to diagnostics.
·
No memory testing support for systems with 256MB memory or less
installed.
Description
Due to limited available memory on 256MB systems, memory tests are
listed as untestable.
·
No keyboard, mouse, or graphics diagnostics support for systems with
128MB memory or less installed.
Description
Due to limited available memory on 128MB systems, keyboard, mouse, and
graphics tests have been disabled.
·
No Fibre Channel diagnostics support
Description
Fibre Channel PCI cards are identified, but testing and
identification of attached storage devices are not available at this time.
·
Certain devices are not available for testing when running Insight
Diagnostics
Description
Network Interface Controllers and CD-ROM drives cannot be tested.
Diagnostics
notes are usability issues that the user should be aware of, but should not be
considered problems.
·
Incorrect PCI slot number reported for a device
Description
An incorrect PCI slot number may be reported by the ROM and subsequently
by Insight Diagnostics.
Workarounds
Update the system ROM and rerun Insight Diagnostics.
·
Array Controller memory size is reported incorrectly on some controllers
Description
Array Controller memory is often underreported in the Overview section
of diagnostics, especially for controllers with 64 MB or less of memory. This
is a problem where the array controller firmware misreports the physical memory
size to diagnostics.
Workarounds
The actual controller memory size is reported during power-on self-test
(POST). An Array Controller firmware upgrade may resolve this issue.
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Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not
be liable for technical or editorial errors or omissions contained herein. The information
in this document is provided "as is" without warranty of any kind and
is subject to change without notice. The warranties for HP products are set
forth in the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.
Confidential computer software.
Valid license from HP
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Commercial Computer Software, Computer Software Documentation, and Technical
Data for Commercial Items are licensed to the U.S. Government under vendor's
standard commercial license.