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HP Systems Insight Manager Technical Reference Guide

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  Administering Systems and Events  |  Examples of Event Tasks  |  Creating a Paging Task Based on E-mail Notification   

Creating a Paging Task Based on E-mail Notification

»Table of Contents
»Index
»Notices
»Introduction
»Product Overview
»Getting Started
»Discovery and Identification
»Users and Authorizations
»Networking and Security
»Monitoring Systems, Clusters, and Events
»Storage Integration
»Managing with Tasks
»Tools that Extend Management
»Partner Applications
»Reporting
»Administering Systems and Events
»Events
»Examples of Event Tasks
Creating a Paging Task Based on E-mail Notification
»Creating a Task to Delete All Cleared Events
»Creating a Task to Delete Events Older than Thirty Days
»Creating a Task to Send an E-mail When a System Reaches a Critical State
»Status Polling
»WMI Mapper Proxy
»Protocols
»Data Collection
»System Properties
»Version Control Repository
»PMP Administrative Options
»Setting Up Managed Systems
»Managing SSH Keys
»Backing Up and Restoring the Database
»Configuring SSH Bypass Properties
»Audit Log
»Troubleshooting
»Reference Information
»Printable version
»Glossary
»Using Help
» Related Procedures

You can set up a notification task that causes HP Systems Insight Manager (HP SIM) to send an e-mail that can then be forwarded to a BlackBerry, cell phone (for example, SMS), and other paging interface application whenever the central management server (CMS) receives a Critical, Major, or Minor event.

When using time filters, you can use on-call style e-mails or pages. If you want one person to be notified during business hours and another at night, create two different tasks and set the time filter appropriately.

This same type of task configuration can be applied to a Paging Task to use a modem in the HP SIM server to page through a BlackBerry or alphanumeric pager.

Paging is only supported on a CMS running Windows.

To create the task:

  1. Select OptionsEventsAutomatic Event HandlingNew Task. The Automatic Event Handling - New Task page appears.

  2. Select with event and system attributes that I will specify now or with an existing event collection. Follow the steps to create the task.

  3. In the Task name field, enter a name for the task, such as Important Events for e-mail-Pager Task.

  4. Click [Next]. The Select events section appears. Refer to Searching for Systems and Events - Performing an Advanced Search for Events for more information on selecting event criteria.

  5. If a new event collection is to be created, then in the first selection box (criteria selection), select severity. Otherwise, a list of all event collections is displayed.

  6. In the second selection box (comparison selection), select is.

  7. In the third selection box (value selection), select Critical.

  8. Click [Add] to add the Major and Minor severities to the task.

  9. Repeat steps 5 through 6, and in the third selection box, select Major and Minor.

  10. Click [Next]. The Select systems section appears. For more information on selecting system criteria, refer to Searching for Systems and Events - Performing an Advanced Search for Systems.

  11. In the first selection box (criteria selection), select system name.

  12. In the second selection box (comparison selection), select is.

  13. In the third selection box (value selection), select (any).

  14. Click [Next]. The Select actions section appears.

  15. Select Send e-mail.

  16. In the To address field, enter the e-mail address to which you want the notification sent (multiple addresses can be added so that a group is notified). A CC address can also be added so that a manager or supervisor is also notified.

  17. In the Subject field, enter your subject, for example, HP Systems Insight Manager Events.

  18. In the Message Format section, change the option to Pager/SMS. This option sends a condensed e-mail format that is similar to a Paging Task in HP SIM, which is the ideal way to send alerts to a BlackBerry or cellphone type of hardware (or when TAPI is not available and an e-mail-to-paging provider is being used).

  19. Click [Next]. The Select time filter section appears.

  20. Select Use time filter and select Nights and Weekends, unless you want to receive the e-mail 24 hours per day. If so, clear Use time filter. Refer to Managing with Tasks - Applying a Time Filter for more information on time filters.

  21. Click [Next]. The Review summary appears.

  22. Click [Previous] if you must make changes, or click [Finish] to save the task.

Related Procedures

» Events - Creating an Automatic Event Handling Task with Selected Event and System Attributes
» Events - Creating an Automatic Event Handling Task with an Existing Event Collection
» Events - Managing Event Handling Tasks
» Managing with Tasks - Scheduling a Task
» Managing with Tasks - Applying a Time Filter