[SunHELP] Warranty check? (was: How to check what hardware is available?)

[Alexander Skwar]

Martin Frost <martin at omniconsumerproducts.com>:

> On Fri, 1 Sep 2006, Alexander Skwar wrote:
> 
>> As I'm having problems accessing my DVD, I'm wondering if the
>> DVD drive is properly connected. 
>> 
>> To check, I switched to the boot prompted and typed probe-ide. I got:
>> 
>> {1} ok probe-ide
>>   Device 0  ( Primary Master )
>>          Not Present
> 
> That's where it should be.

Thought so myself :(

>> Where is my DVD drive?
> 
>> Should I start to panic? :)
> 
> Not yet, but you should open the case and check the cables!

Will do so.

> A V240 is still a current machine - do you have a support contract for it,
> or is it less than a year old and hence under warranty?

It's older than a year :( I don't know if that matters, but my company
is in Germany and we bought the hardware from Sun Germany. In Germany,
warranty has to be 2 years - or is this only for endconsumers?

Is there some website, where I could key in something (serial number?)
and it would tell me, if I still have warranty?

Thanks,

Alexander Skwar
-- 
The trouble is, there is an endless supply of White Men, but there has
always been a limited number of Human Beings.
                -- Little Big Man