[SunHELP] Guidelines on the number of sysadmins need to support a server.

[David Ledger]

At the other extreme, if you have one server that needs onsite 
support 24/7, that's 21 shifts/week, five shifts/person, plus holiday 
cover = five people. Straight three 8hr shifts/day doesn't allow for 
any handover. For those in Europe, shifts longer than 8 hours are 
against some EU directive in some circumstances.

David


>From: Scott Walker <crimson at unspeakable.org>
>Subject: Re: [SunHELP] Guidelines on the number of sysadmins need to
>	support a	server.
>To: The SunHELP List <sunhelp at sunhelp.org>
>Cc: Solaris-Users mailing list <solaris-users at filibeto.org>
>Message-ID: <43A9A611.3040407 at unspeakable.org>
>Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
>Kind of an open ended question.
>
>Right now I look after 50 servers. I used to be on a project with 2
>admins who looked after 600-700 servers.
>
>So it depends. I don't think there is a magical ratio. It depends on the
>admins, how good they are, etc.
>
>Grindell, Joan M. wrote:
>>  Good afternoon,
>>
>>  	Is anyone aware of any guidelines that address the appropriate
>>  staff size based on the number of servers in the environment?  We would
>>  like to know for example how many system admins are needed to support a
>>  server taking into account the requirements for patching, monitoring,
>>  and securing a server.
>>
>>  Many thanks,
>>  Joan

-- 
David Ledger - Freelance Unix Sysadmin in the UK.
Chair of HPUX SysAdmin SIG of hpUG technical user group (www.hpug.org.uk)
david.ledger at ivdcs.co.uk
www.ivdcs.co.uk