[Sunhelp] GBIC Failures...

[Tubbs, Derric L]

Luckily we had a spare around when mine failed.  We don't have DMP on our
A5000 so the GBIC was a single point of failure.  We had the same problem in
that the local Sun hardware guy had none on hand.  He had to put them on
backorder.  It was a fluke that we had a spare because it had been sent last
year when a hard drive was failing and they thought it might be a
GBIC...they never took it back :-)  I'm trying to get a second GBIC card in
my IO slot now so I can do DMP! :-)

> ----------
> From: 	Alex Campoe[SMTP:campoe at usf.edu]
> Reply To: 	sunhelp at sunhelp.org
> Sent: 	Wednesday, July 28, 1999 7:13 AM
> To: 	sunhelp at ohno.mrbill.net
> Subject: 	RE: [Sunhelp] GBIC Failures...
> 
> Well, we had a failure a couple of weeks ago on a E3500 that REALLY pissed
> me off. The processors were pegged on 95% iowait until we got the problem
> fixed.
>  
> This is what I got from our local tech support guy. Sun has two types of
> GBICs out there, from two different manufacturers. Well, the GBICs made by
> the first manufacturer they used started to fail all of a sudden. The new
> manufacturer cannot pop adapters fast enough to meet the demand. Sun did
> not have any parts in stock here or in Georgia when my GBIC failed. I
> raised hell and they had to borrow a spear from a local customer.
>  
> My advice: if at all possible, purchase a spare and keep it around, just
> in case.
>  
> Alex
> ---------
> Alex Campoe
> Associate Director, Systems
> Academic Computing - University of South Florida
>  
> -----Original Message-----
> From: sunhelp-admin at ohno.mrbill.net
> [mailto:sunhelp-admin at ohno.mrbill.net]On Behalf Of Steel, Nick - TPNWS
> Sent: Tuesday, July 27, 1999 7:21 PM
> To: 'sunhelp at ohno.mrbill.net'
> Subject: [Sunhelp] GBIC Failures...
>  
> We've recently had a high number (4) failures of the GBIC cards in some
> E450 and E3500 systems. We're begining to get a bit concerned that we're
> not just seeing random failures, but some kind of problem with the GBIC
> cards that are causing them to go out quickly (the replacement unit one
> system lasted about 2 months). 
> Is anyone else running into a high failure rate with the GBIC cards, or
> have they been pretty stable for everyone? 
> TIA 
> -- Nick Steel 
> Infrastructure Analyst 
> Distributed Server Infrastructure 
> Sempra Energy 
> V. 323-780-5042 
> E. nsteel at sempra.com 
>