[rescue] LCD monitor diagnosis

[Sandwich Maker]

" From: Don Y <dgy at DakotaCom.Net>
" 
" Sandwich Maker wrote:
" > heard recently that half of all electronics returned as 'defective'
" > were fine.  the buyers just couldn't figure out how to make them work.
" > 
" > i guess there's no budget for human-factors engineering in consumer
" > products...
" 
" Yes, a european source, IIRC.  It's not hard to imagine, though.
" Many products have WAY too many features resulting in severely
" "overloaded" user interface functions (i.e. buttons that do
" 48 different things).  

and it crops up in the most unexpected places.  autoweek mag recently
tested a midrange bmw, and even the staffers who figured out how to
operate the new dashboard control center hated it.  it's -way- too
complicated for a driver to navigate while driving, a big step back
from the clear, intuitive, touch-identifiable controls of say the
'80s.

as an engineer, i find creating sophisticated products is fun and
challenging.  as a consumer - i still use a microwave with a rotary
timer, and i don't even have a cellphone.
________________________________________________________________________
Andrew Hay                                  the genius nature
internet rambler                            is to see what all have seen
adh at an.bradford.ma.us                       and think what none thought