[rescue] OT: Looking for helpdesk app

Phil Stracchino alaric at caerllewys.net
Fri Sep 3 23:52:57 CDT 2004


On Sat, Sep 04, 2004 at 12:43:16AM -0400, Eric Webb wrote:
> I know this isn' teven  hardware-related, but the collective genius contained 
> in here...   
> 
> Anyway, does anyone have experience with an open-source (read: free) web-based 
> helpdesk/ticket-tracking software that I can set up for a local church?  Id 
> rather not roll my own.  I don't have a desired functionality list... right 
> now I'd be happy with the ticket tracking idea alone.

If it's for a church, I'm guessing you want something S8imple* for
non-technical users, not engineers.  I have such a thing that I could
dust off for you.


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