[rescue] back to needing an U1 cpu fan :-( need source
Kurt Mosiejczuk
kurt at csh.rit.edu
Mon Jun 24 16:02:28 CDT 2002
On Mon, 24 Jun 2002, Dave McGuire wrote:
> > Ooh, that's service. Time to go edit that proposal for a dozen Ultra's
> > and replace them with RS/6000's. I'd hate the customer not to be able
> > to get fans when they break >8-(
> Perhaps you should say exactly that to your Sun sales rep. It might
> get the FCO reinstated. It's not like it's costing them anything but
> shipping and minimal administrative costs.
To be fair to them, it is costing them cost in terms of motherboards.
Sure, they get the old ones back, but I don't know if they are
remanufacturing the ones with bad fans or not... if it was an easy
replacement, they might not be sending out whole motherboards.
--Kurt
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